Wisconsin Department of Children and Families

Protecting Children, Strengthening Families, Building Communities

 

 

BWF Operations Memos 

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Memo Number Description Issue Date Attachments
17-23 Wisconsin Works (W-2) Contractor Payment Structure for 2018 W-2 and Related Programs Contracts 12/20/2017

W-2 Contractor Payment Structure for Contract Year 2018

W-2 Transition Engagement Incentive Allowable Activities

17-22 Controlled Substance Abuse Screening for Certain Work Experience Programs -- Change to Threshold for Reasonable Suspicion 12/20/2017  
17-J6 Changes to How CARES Worker Web Counts Subsidized Employment Income in the Child Care Budget for TEMP, TMJ, and TJ 11/27/2017  
17-21 Release of the New Wisconsin Works (W-2) Overpayment Worksheet and Tools Form 11/10/2017

Wisconsin Works (W-2) Overpayment Worksheet and Tools 2017 (DCF-F-5223-2017)

Wisconsin Works (W-2) Overpayment Worksheet and Directions 2016 and Earlier (DCF-F-5223)

17-20

Wisconsin Works Financial Eligibility Regarding Crowdfunding 11/7/2017  

17-19

Ending Educational and Vocational Training Activity Codes 8/30/2017 Revised W-2 Contractor Payment Structure 2017-2018 Contracts
09-48 Federal Clock Not Matching W-2 Paid Months Monitoring Report 8/14/2009  
17-17 Federal 60-Month Lifetime Limit for Receipt of TANF Assistance 8/4/2017 Updated Time Limits W-2 Manual Sections
17-16 Wisconsin Works Time Limits - Policy Updates and Changes 8/4/2017

Updated Time Limits W-2 Manual Sections

W-2 Manual Appendix - AFDC Appendix

W-2 Agency Time Limit Extension Approval Record (DCF-F-5214)

W-2 Agency Time Limit Extension Denial Record (DCF-F-5215)

17-15 Modernization of CARES Mainframe Time Limit Screens 8/4/2017  
17-18 Enhancements to the Benefit Recovery Investigation Tracking System (BRITS) Version 1.1 7/31/2017  
17-13 CARES Worker Web System Error Enhancements for Wisconsin Works (W-2) 5/9/2017  
17-12 Career Assessment Definition and Clarification of Assessment Types 4/25/2017 Revised W-2 Manual Sections 1.2.3, 1.4.4, 2.9.2, 5.1.1, 5.1.2, 5.2.2, 6.1.1, 7.1, Glossary, and Activity Codes
17-11 Supervision Requirement for Wisconsin Works Education and Training Activities 4/25/2017 Documentation, Verification, and Supervision Chart
17-08 ACCESS Enhancements for Wisconsin Works (W-2) 4/18/2017  
17-07 Client Scheduling Policy Changes and CWW Enhancements 4/18/2017 Revised W-2 Manual Sections 1.2.1, 1.4.2, and 1.4.5
17-10 Wisconsin Works (W-2) Contractor Vocational Training Incentive Payments  4/20/2017

Revised W-2 Contractor Payment Structure 2017-2018 Contracts

Appendix - Education and Training Resources for W-2 Participants

17-09 W-2 and Independent Living Services Program Coordination 4/10/2017 Badger Care Brochure
17-J4 Changes to Email Collection and Electronic Correspondence 4/6/2017

Email Confirmation Letter

Undelivered Email Letter

Email Change Letter

Case Reopening Letter

FSET One-Time Letter

17-06 Impact of Wisconsin Shares Child Care Subsidy Changes on Wisconsin Works (W-2) Activity Assignment 4/5/2017  
17-J2 Earned Income, Homestead, and Other Tax Credits 3/14/2017 2017 Tax Flyer
17-05 Adding Vendor Accounts to CARES Worker Web (CWW) and the State Transforming Agency Resource (STAR) System 2/22/2017

Request for Taxpayer Identification Number and Certification

DOA-6457 STAR Vendor Information

2017 W-2 Participation/Benefit Issuance Schedule

17-04 2017 Federal Poverty Level Changes for Wisconsin Works (W-2) and Related Programs 2/22/2017  
17-03 Processing New Wisconsin Works Applications 1/27/2017  
17-02 Social Security Number (SSN) Case File Documentation for Wisconsin Works (W-2) 5/10/2017 Completing the Social Security Number Requirements for W-2 Applicants and Participants
17-01 Disregard of Children's Supplemental Security Income (SSI) for Wisconsin Works (W-2) Financial Eligibility 2/23/2017  
DHS 16-26

New Software for Accessing Documents in the Electronic Case File

Operations Memo 16-26 was amended and published on Wednesday, January 25, 2017, by the Department of Health Services. The memo contains information relevant to all programs that use ECF regarding upgrading and replacing the software used to access documents in the Electronic Case File (ECF). Although the amended memo was not issued as a joint Operations Memo with the Department of Children and Families (DCF), the information in the memo applies to DCF programs as well. All W-2 workers must be familiar with the information contained in Operations Memo 16-26.

9/7/2016  
16-20 Wisconsin Works (W-2) Contractor Payment Structure for 2017 W-2 and Related Programs Contracts 11/17/2016 W-2 Contractor Payment Structure - 2017-2018 Contracts
16-19 New Funding for Transform Milwaukee Jobs 11/11/2016  
16-18 Wisconsin Works Trial Employment Match Program and Expanded Noncustodial Parent Services Pilot – Policy and CARES Changes 11/10/2016  
16-17 Wisconsin Works Income Policy Changes and Clarifications 11/4/2016

Updated W-2 Manual Section 3.1

Updated W-2 Manual Section 3.2.6

Updated W-2 Manual Section 13.4.1.1.2

16-J7 Implementation of the Benefit Recovery Investigation Tracking System 10/21/2016  
16-16 CARES System Enhancements and Updates for Wisconsin Works 9/27/2016  
16-15 Wisconsin Works Process and System Changes Related to the FoodShare Work Registration Requirement 9/21/2016  
16-J6 Enhanced Renewal and Review Functionality in CARES Worker Web; New Automated Process for Sending Pre-Printed Renewal Forms 8/26/2016  
16-14 Exception to W-2 SSN/SSN Application Date Policy for Certain Qualified Non-Citizens 8/3/2016 Updated W-2 Manual Sections 2.2.1 and 2.7.1
16-J4 Transitional Jobs Implementation 8/2/2016  
16-13 Modernizing CARES Work Programs Subsystem - Resources for Policy and Systems Changes 6/27/2016 Managing Placements on the Web Redesign Project - New CWW Processes
16-12 CARES System Enhancements and Updates for Wisconsin Works 6/17/2016  
16-11 Modernizing CARES Work Programs Subsystem – Updated Wisconsin Works Backdating and Future-Dating Policy 7/1/2016 New W-2 Manual Section 7.7 Placement Dating
16-10 Modernizing CARES Work Programs Subsystem - W-2 Contractor Payment Structure 2013-2016 Changes 7/27/2016  
16-09 Modernizing CARES Work Programs Subsystem - Learnfare Policy and Systems Changes 6/13/2016 Updated Learnfare W-2 Manual Sections
16-08 Modernizing CARES Work Programs Subsystem - CMF and CMU Placement Policies and Systems Changes 6/27/2016 Updated CMF and CMU W-2 Manual Sections
16-07 Modernizing CARES Work Programs Subsystem - Electronic Funds Transfer (EFT) Changes and Asset Policy and Systems Changes 6/17/2016 Updated EFT W-2 Manual Sections
16-J3 Archiving CARES Worker Web (CWW) and CARES Data 6/22/2016  
16-J2 CARES Changes for Trial Employment Match Program Time Limits and Subsidized Employment Income 4/5/2016  
16-06 CARES Enhancement to Support Wisconsin Works Temporary Absence Policy 6/13/2016  
16-J1 Earned Income, Homestead, and Other Tax Credits 3/14/2016 2016 Tax Flyer
16-04 Eligibility Denials and Case Closures Related to the Drug Screening, Testing, and Treatment Requirements 7/1/2016  
16-03 Wisconsin Works Trial Employment Match Program and Expanded Noncustodial Parent Services Pilot 2/29/2016

Updated W-2 Manual Section 7.3

W-2 Manual Section 7.5.1

W-2 Trial Employment Match Program - Employer Agreement

16-02 2016 Federal Poverty Level Changes for Wisconsin Works (W-2) and Related Programs 2/3/2016  
16-01 Update to JAL Application and Repayment Agreement 1/25/2016  
15-J9 Policy and System Changes as a Result of Same-Sex Marriage Rulings 12/21/2015  
15-11 Performance Outcome Payments (POP) Claim Denial Appeal Procedures 12/8/2015  
15-10 Impact of Real-Time Health Care Eligibility Determinations on Wisconsin Works Case Processing 10/13/2015  
15-J8 Collection Centralization and Changes to the Benefit Recovery Payment Agreements 8/27/2015  
15-J7 National Directory of New Hire Match Required by the 2014 Farm Bill for FoodShare and New Worker Alert 6/23/2015  
15-09 Wisconsin Works CARES Worker Web Enhancements - Caseload Search Criteria Page Functionality and New Learnfare Alert 6/19/2015  
15-J6 Changes to Process for Verifying U.S. Citizenship, Identity and Immigration Status for Health Care and Wisconsin Works 6/4/2015  
15-J5 CARES Worker Web Changes to Support Wisconsin Works and Child Care Child Support Cooperation Policy: Phase II 6/4/2015  
15-J4 Limited English Proficiency (LEP) and Accessibility Services 6/1/2015  
15-07 Wisconsin Works (W-2) Access to Equifax Data to Verify Earned Income 5/11/2015  
15-J3 CARES Worker Web Changes to Support Wisconsin Works Child Support Cooperation Policy 3/18/2015  
15-J2 Enhancements to Discrepancy Panel and Workload Dashboard Functionality in CARES Worker Web (CWW) 3/16/2015  
15-06 Practices for Meeting the Federal Temporary Assistance for Needy Families (TANF) Work Participation Rate (WPR) Requirements 3/11/2015  
15-05 Impact of FoodShare Employment and Training Phase II Changes on the CARES Work Programs Subsystem 3/11/2015  
15-04 CARES Worker Web Enhancement to Require a Social Security Number or a Social Security Number Application Date 3/11/2015  
15-03 Emergency Assistance Policy Change on Calculating Income and Updated Financial Eligibility Form 3/5/2015

Updated EA Manual Section 3.1

Updated EA Manual Section 3.2

EA Financial Eligibility Worksheet

14-J7 Implementation of Electronic Customer Correspondence 11/20/2014  
14-18 CWW Enhancements to Work Program Worker Alerts and Detail Page Functionality 9/29/2014  
14-17 Changes in Availability of Verification from the Social Security Administration 9/29/2014  
14-15 New Field on CARES Screen CRTM and Child Support Reminder 7/18/2014  
14-J6 CARES Security Profile Changes for Child Care and Wisconsin Works Workers 7/15/2014  
14-J5 Wisconsin Shares for Wisconsin Works and Tribal Temporary Assistance for Needy Families Participants 7/10/2014  
14-14 CWW Enhancements to Worker Alerts and Wisconsin Works Program Request Functionality 7/2/2014  
14-13 Impact of FoodShare Employment and Training Changes on Wisconsin Works 7/2/2014  
14-J4 Benefit Recovery Overpayment Notice Changes 5/1/2014  
14-11 Changes to W-2 Intentional Program Violation Policy 4/25/2014  
14-10 CARES Worker Web School Enrollment Page Enhancements 4/25/2014  
14-09 W-2 CWW Enhancements to the Review Driver Flow, Case Summary Page, and Geolocator Address Functionality 4/22/2014  
14-J3 Transform Milwaukee Jobs Program 4/22/2014  
14-08 Case Processing Errors Impacting Performance Outcome Payments 4/16/2014  
14-01 Operations Memo Site Announcement 2/25/2014  
14-06 Emergency Assistance Eligibility Due to the Propane Shortage 2/7/2014  
14-04 Job Access Loan Eligibility for Noncustodial Parents 2/3/2014 Updated W-2 Manual Section 17.2.1
14-03 Impact of the Affordable Care Act on Wisconsin Works 1/29/2014  
14-02 Changes to Wisconsin Works Benefit Issuance 1/29/2014  
14-J1 Wisconsin Works Eligibility Reviews in CARES Worker Web (CWW) 1/29/2014  
13-47 Emergency Assistance Tracking System Updates to Support Emergency Assistance Application Processing 12/30/2013  
13-46 CARES and Emergency Assistance Tracking System Updates for the 2014 Performance Outcome Payments 12/30/2013  
13-45 Updates to Wisconsin Works Placement for Noncustodial Parents (NCPs) 12/30/2013 Updated W-2 Manual Section 7.5.1
13-22 CARES Worker Web (CWW) Workload Dashboard Enhancements for Wisconsin Works (W-2) Agencies 6/18/2013  
13-13 Updates to CARES Work Program Screen WPEH and the Definition of Entered Employment 4/22/2013  
13-11 Emergency Assistance Intentional Program Violations (IPV) Automation 4/25/2013  
13-10 Wisconsin Works (W-2) Intentional Program Violation (IPV) Automation 4/25/2013  
13-09 Clarifying Instructions for Processing W-2 Case Closures, Person Adds, and Person Deletes in CARES Worker Web 3/29/2013  
13-08 State Online Query Internet Process (SOLQ-I) and Automatic Update of Social Security Information in CWW 4/9/2013  
13-07 Wisconsin Works (W-2) Services for Noncustodial Parents (NCPs) 5/17/2013  
12-70 CARES Security Changes for Requests for Assistance (RFA) and Case Processing (Amended) 4/15/2013  
12-69 Overview of Federal Temporary Assistance for Needy Families (TANF) Work Participation Requirements for W-2 Participants 12/17/2012  
12-68 Updates to Prorated Community Service Job (CSJ) and Case Management Follow-up (CMF) Policies 11/30/2012

Updated W-2 Manual Section 2.9.2

Updated W-2 Manual Section 7.2.3

Updated W-2 Manual Section 7.4.1.4

12-67 Wisconsin Works (W-2) Team Management Tool and W-2 Teams in Client Scheduling 12/03/2012  
12-65 Updates to the Wisconsin Works (W-2) Case Transfer Policy 3/29/2013  
12-64 CWW Wisconsin Works (W-2) Geographical Area Assignment and Lookup Tool 12/7/2012  
12-62 Job Access Loan (JAL), Wisconsin Works (W-2) Auxiliary Payment and Performance Outcome Payment (POP) Claim Approvals 12/10/2012  
12-61 Reminders Regarding Data Exchange and Eligibility Documentation Policies for Wisconsin Works (W-2) 11/12/2012  
12-57 Client Scheduling Move from CARES to CWW 11/6/2012  
12-55 Wisconsin Works (W-2) and Related Programs Intentional Program Violations 10/30/2012

IPV Policy and Process Document

IPV Notification Letter NWI1

IPV Notification Letter NWI2

IPV Notification Letter NWI3

Emergency Assistance Application Part 1

12-52 Updates to Emergency Assistance Policy 9/4/2012 Emergency Assistance Policy
12-51 Automatic Matching of Prisoner Data with Social Security 9/6/2012  
12-49 CARES Alerts for New or Updated Employment Information 8/28/2012  
12-41 Workload Dashboard 8/20/2012  
12-28 Publication of an Updated Fact Finding Review Request Form (10783) 6/4/2012 Updated Fact Finding Review Request form (10783)
12-27 CARES Updates for the July 2012 BadgerCare Plus Policy Changes 6/1/2012  
12-03 Changes to the Quarterly State Wage Income Collection Agency (SWICA) Process 1/19/2012  
12-02 Emergency Assistance Tracking System (EATS) 1/6/2012  
12-01 Updates to W-2 Policy on Cooperation with Child Support and Collaboration with the Child Support Agency 1/6/2012

Wisconsin Works Manual, Chapter 15 Child Support (with track changes)

Wisconsin Works Manual, Chapter 15 Child Support (with all revisions accepted)

10-75 Citizenship and Identity Auto Update in CARES 10/25/2010  
10-01 Wisconsin Works (W-2) and Division of Vocational Rehabilitation (DVR) Collaboration 1/6/2010  
09-77 Wisconsin Works (W-2) At Risk Pregnancy (ARP) Placement Requirements 12/18/2009  
08-13 Auxiliary Approval Process Updates W-2 Clock Ticks 3/18/2008  
08-12 Updates to Wisconsin Works (W-2) CARES Activities and the Impacts on Work Participation Documentation and Verification Procedures 3/17/2008  
07-55 W-2 Work Participation Documentation, Verification and Supervision Policy and Procedures 9/14/2007