BWF System Updates

These documents are published by the Bureau of Working Families (BWF) to inform contracted agencies of system updates.

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For system updates prior to January 2025, please see the BWF Work Programs Help Desk emails.

Issue Date Description System Impacted Attachments
10/17/2025 BRITS Enhancements and CWW Notice Enhancements - Amended 10/23/2025 BRITS, CWW  
10/15/2025 ACCESS Modernization, Renew My Benefits, Report My Changes, CWW Enhancements, Benefit Status Tracker, Name Modernization,  Duplicate PINS, CPA Enhancements, WWP Enhancements for W-2 regions, PIN Comments, Supportive Services, Lapsed Activities, Work History, and EA Enhancements CWW, ACCESS, WWP  
7/25/2025 Mapping of Old Alert Codes With New Action Item Codes CWW  
6/30/2025 Emergency Assistance Verification Nudges WWP/SFMC  
6/13/2025 Alert Modernization, Caseworker Policy Assistant Enhancements and Other Enhancements and Fixes CWW  
5/21/2025 W-2 and JAL Payment History in WWP, Other EA Enhancements and Fixes WWP  
5/21/2025 BRITS Enhancements BRITS  
3/19/2025 New Supportive Services Page, Mainframe query functionality change WWP/CARES  
3/11/2025 Case Worker Policy Assistant Enhancement CWW  
2/21/2025 W-2 Case Transfer in CWW, SSA Data Exchange Modernization, Other Enhancements and Fixes CWW  
2/14/2025 W-2 Transfers, W-2 Regions added to Emergency Assistance and Fact Finding, EP Excessive Hours, Participant Contact, Audit Trail, Security Change WWP  
12/9/2024 BRITS Phase 2 Project BRITS CARES Mainframe View Only Screens Post BRITS Phase 2