Area Administration (AA)

Wisconsin Regional map: Northern - Rhinelander, Western - Eau Claire, Northeaster - Green Bay, Southeaster - Milwaukee

DCF Area Administration works with local agencies that administer DCF programs to support the department’s vision that all Wisconsin children and youth are safe and loved members of thriving families and communities. Staff partner with county human services departments, child support agencies, W-2 agencies, Tribal Nations and other service providers working with child welfare, child care, child support, and W-2 programs.

DCF Area Administration conducts program monitoring, provides technical assistance and oversees contracts with local agencies to support the delivery of DCF program services. Area Administration is responsible for ensuring compliance with program requirements, responding to program complaints and staffing the Civil Rights Compliance Unit.

Regional teams are based out of five locations across the state: Madison, Milwaukee, Green Bay, Rhinelander and Eau Claire.

DCF Area Administration Staff by Program

Child Care
Region Counties/Tribal Nations Staff
Northeast Brown, Calumet, Door, Green Lake, Kewaunee, Manitowoc, Marinette, Marquette, Menominee, Oconto, Outagamie, Shawano, Waupaca, Waushara, Winnebago Barb Honsa
(920) 785- 7818
Barbara.Honsa@wisconsin.gov
Northeast Tribes Menominee, Oneida Nation, Stockbridge-Munsee  
Northern Ashland, Bayfield, Florence, Forest, Iron, Langlade, Lincoln, Marathon, Oneida, Portage, Price, Rusk, Sawyer, Taylor, Vilas, Wood Rebecca Burdick
(715) 361-7719
Rebecca.Burdick@wisconsin.gov
Northern Tribes Bad River, Lac Courte Oreilles, Lac du Flambeau, Red Cliff, Sokaogon, Forest County Potawatomi  
Southeast Fond du Lac, Kenosha, Ozaukee, Racine, Walworth, Washington, Waukesha Kirstyn Soderstrom (Interim)
(715) 930-1119
Kirstyn.Soderstrom@wisconsin.gov
Southern Adams, Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Jefferson, Juneau, Lafayette, Richland, Rock, Sauk, Sheboygan, Vernon Jean Zawacki
(608) 422-6743
Jean.Zawacki@wisconsin.gov
Western Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, La Crosse, Monroe, Pepin, Pierce, Polk, Rusk, St. Croix, Trempealeau, Washburn Kirstyn Soderstrom
(715) 930-1119
Kirstyn.Soderstrom@wisconsin.gov
Western Tribes Ho-Chunk, St. Croix  
Milwaukee The Child Care program for Milwaukee County is administered by Milwaukee Early Care Administration (MECA).
Child Support
Region Counties/Tribal Nations Staff
Northeast Brown, Calumet, Door, Fond du Lac, Green Lake, Kewaunee, Manitowoc, Marinette, Marquette, Menominee, Oconto, Outagamie, Shawano, Sheboygan, Waupaca, Waushara, Winnebago Matthew Irwin
(920) 785-7820
Matthew.Irwin@wisconsin.gov
Northeast Tribes Menominee, Oneida Nation, Stockbridge-Munsee  
Northern Ashland, Bayfield, Florence, Forest, Iron, Langlade, Lincoln, Marathon, Oneida, Portage, Price, Sawyer, Taylor, Vilas, Wood Jennifer Jones
(715) 361-7718
Jennifer.Jones2@wisconsin.gov
Northern Tribes Bad River, Forest County Potawatomi, Lac Courte Oreilles, Lac du Flambeau, Red Cliff, Sokaogon Chippewa  
Southeast Jefferson, Kenosha, Milwaukee, Ozaukee, Racine, Walworth, Washington, Waukesha Lorina Patzner
(262) 446-7851
Lorinda.Patzner@wisconsin.gov
Southern Adams, Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Juneau, Lafayette, Richland, Rock, Sauk, Vernon  Lorina Patzner
(262) 446-7851
Lorinda.Patzner@wisconsin.gov
Western Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, La Crosse, Monroe, Pepin, Pierce, Polk, Rusk, St. Croix, Trempealeau, Washburn Amie Geissler
(715) 930-1120
Amie.Geissler@wisconsin.gov
Western Tribes Ho-Chunk, St. Croix  

For questions about Child Support, visit the Wisconsin Child Support Program site.

Child Welfare
Region Counties/Tribal Nations Staff
Northeast Brown, Calumet, Door, Fond du Lac, Green Lake, Kewaunee, Manitowoc, Marinette, Marquette, Menominee, Oconto, Outagamie, Shawano, Sheboygan, Waupaca, Waushara, Winnebago Kimberly Van Hoof
(920) 785-7817
Kimberly.VanHoof@wisconsin.gov
Northeast Tribes Menominee, Oneida Nation, Stockbridge-Munsee  
Northern Ashland, Bayfield, Florence, Forest, Iron, Langlade, Lincoln, Marathon, Oneida, Portage, Price, Sawyer, Taylor, Vilas, Wood Christene Hegewald
(715) 361-7720
Christene.Hegewalk@wisconsin.gov
Northern Tribes Bad River, Forest County Potawatomi, Lac Courte Oreilles, Lac du Flambeau, Red Cliff, Sokaogon  
Southeast Jefferson, Kenosha, Ozaukee, Racine, Walworth, Washington, Waukesha Lonna Morouney
(262) 446-7842
Lonna.Morouney@wisconsin.gov
Southern Adams, Columbia, Crawford, Dane, Dodge, Grant, Green, Iowa, Juneau, Lafayette, Richland, Rock, Sauk, Sheboygan, Vernon  Jessica George-Reyes
(608) 422-6741
Jessica.GeorgeReyes@wisconsin.gov
Western Barron, Buffalo, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Jackson, La Crosse, Monroe, Pepin, Pierce, Polk, Rusk, St. Croix, Trempealeau, Washburn Lee Ann Davison
(715) 930-1118
LeeAnn.Davison1@wisconsin.gov
Western Tribes Ho-Chunk, St. Croix  
Milwaukee The Child Welfare program for Milwaukee County is administered by Division of Milwaukee Child Welfare (DMCW).
Wisconsin Works (W-2)
Region Counties/Tribal Nations Staff
Northeast Brown, Calumet, Door, Florence, Fond du Lac, Green Lake, Kewaunee, Manitowoc, Marinette, Menominee, Oconto, Outagamie, Shawano, Sheboygan, Waupaca, Waushara, Winnebago Roxanne Sperber
(920) 785-7816
Roxanne.Sperber@wisconsin.gov
Northeast Service Agency Forward Service Corp  
Northern Adams, Columbia, Dane, Dodge, Forest, Green, Grant, Iowa, Jefferson, Juneau, Langlade, Lincoln, Marquette, Marathon, Oneida, Portage, Price, Richland, Rock, Sauk, Taylor, Vilas, Wood, Lafayette Jordan Lee
(715) 361-7717
Jordan2.Lee@wisconsin.gov
Northern Service Agency Forward Service Corp  
Southeast Kenosha, Ozaukee, Racine, Walworth, Washington, Waukesha Zulema Hauer
(262) 446-7844
Zulema.Hauer@wisconsin.gov
Southeast Service Agency Equus Workforce Solutions  
Southern Buffalo, Crawford, Jackson, La Crosse, Monroe, Pepin, Trempealeau, Vernon Joe Nartowicz
(608) 422-6744
Joseph.Nartowicz@wisconsin.gov
Southern Service Agency Workforce Connections, Inc.  
Western Ashland, Barron, Bayfield, Burnett, Chippewa, Clark, Douglas, Dunn, Eau Claire, Iron, Pierce, Polk, Rusk, St. Croix, Washburn Samantha Geisler
(715) 930-1121
Samantha.Geisler@wisconsin.gov
Western Service Agency Workforce Connections, Inc.  

Milwaukee

The W-2 Program in Milwaukee County is supported by the Bureau of Working Families (BWF).W-2 agencies provide direct services to residents regionally within the county. These agencies are:

Milwaukee Northern
Ross Innovative Employment Solutions
Luz Scott
(414) 270-4717
Luz.Scott@wisconsin.gov

Milwaukee East Central Area
American Works of Wisconsin
Neng Thor
(414) 270-4762
Neng.Thor1@wisconsin.gov

West Central
MAXIMUS
Gina Theo
(414) 270-4725
Virginia.Theo@wisconsin.gov

Milwaukee Southern Area
UMOS
Monica Tucker
(414) 270-4716
Monica.Tucker@wisconsin.gov

For more information about W-2 services, visit the Wisconsin Works (W-2) page.