Information for DCF Staff & Employees DCF Staff can use the following information to access their Windows 10 VDI, follow install instructions by device, and more. If you are still experiencing difficulty please contact the DCF Service Desk (608) 264-6323 - Madison Local (414) 264-6323 - Milwaukee Local (855) 264-6323 - Toll Free DCFServiceDesk@wisconsin.gov - Open a ticket by email Accessing DCF VDI If you are trying to access your Windows 10 VDI please make sure you are following the correct instructions below. VDI access requires One Span Digipass MFA. Accessing VDI on your DCF iPad Installing VDI on your Windows computer Installing VDI on your Mac computer Installing VDI on your Android device Installing VDI on your iOS device Installing VDI on your Chromebook Zoom Meetings: improve audio/video quality in Zoom meetings by installing the plugin for VDI. How to install the Zoom VDI Helper Plugin Download Zoom VDI Helper Plugin - Windows Download Zoom VDI Helper Plugin - MacOS (Requires MacOS 10.15+) Accessing DCF Resources Remotely Multi-Factor Authentication: many systems require multi-factor authentication to log into the service. Follow the instructions below to configure MFA. For VDI: Using OneSpan Digipass Two-Factor Authentication For All other online resources: Azure Multifactor Authentication (MFA) User Enrollment Many DCF resources can be accessed outside of VDI. These websites will use Azure MFA. E-Mail (Outlook Web Access) (requires Azure MFA) Teams Web (requires Azure MFA) Zoom Web (requires Azure MFA) Microsoft 365 Online (Word, Excel, PowerPoint, OneDrive) (requires Azure MFA) STAR Employee Self Service (ESS) Setting up your DCF iPad/iPhone Reminder: DCF resources may not be accessed outside the United States. Travel Outside U.S.- Access Restriction Resources for Working Remotely How to Setup DCF Equipment for Remote Work Tips and Tricks for working from home Connecting a Monitor to a Laptop Forwarding your desk phone How to Adjust Settings for Multiple Monitors
