Milwaukee Early Care Administration (MECA) Welcome to MECA MECA aims to provide access to affordable, high-quality child care and early education experience to enhance the lives of Wisconsin children and families. MECA supports child care needs for Milwaukee County families, providing Wisconsin Shares child care subsidy to families that are eligible for this program. This means families will receive a child care authorization for their children to attend a state regulated child care provider. MECA and DHS Milwaukee Enrollment Services work together to ensure Milwaukee County families can access the Wisconsin Shares program. Parents can learn more about the eligibility and authorization process from our Parent Role in the Child Care Eligibility and Authorization Process document. MECA will assess child care need and determine the approved subsidy dollar amount to help with child care cost. MECA will also assist parents with the MyWIChildCare EBT payment card. COVID-19 Updates - View the Department of Children and Families COVID-19 resources for back to school information. Contact MECA Our Mission Promote excellence in early childhood care and education in Milwaukee County. Providing access to affordable, high-quality child care, which enhances children’s development and the family's ability to work. In Milwaukee County, our staff works closely with the community to: Provide child care subsidy authorizations for working parents Support and provide Wisconsin Shares training for licensed and certified child care providers Maintain the integrity of Wisconsin Shares child care dollars Wisconsin Shares Child Care Parent and Provider Services Parent-Provider Services within MECA consists of two Parent-Provider Liaisons that are responsible for being a resource for parents and child care providers. These positions where created to enhance and promote parent education regarding Wisconsin Shares, inclusive of navigating the process from application through authorization and resolve parent concerns. Parents and child care providers can get additional program support as needed. Parent-Provider Liaisons are responsible for the following functions: Parent education regarding Wisconsin Shares. Provide technical assistance and training to parents and providers regarding use of web-based systems, operational memos, and policy and procedure manuals. Act as a resource to parents in assisting with access request to the MyWIChildCare Parent Portal, online entries, troubleshooting issues, and navigating the Parent Portal system for their child care services. Act as a resource to providers in assisting with access request to the MyWIChildCare Provider Portal, online entries, troubleshooting issues, and navigating the system that involves entering rates or changes made in the Provider Portal system. Implement and conduct training for parents and providers based on needs, determined by assessments. Identification and prevention of fraudulent activity in the Wisconsin Shares Program. Wisconsin Shares Client Overpayment If you have questions about a Wisconsin Shares Overpayment or need more information, learn more at the Wisconsin Shares Child Care Subsidy for Parents page. If you need to make a payment on a Wisconsin Shares Overpayment, follow the instructions on the Public Assistance Overpayment web page. Contact MECA - Milwaukee County Families Milwaukee County families have several ways to contact MECA: by phone or fax, online 24/7, or in person. Phone and Fax Authorization Request 1-888-947-6583 (voice) or 711 (TTY), Select 1,1,2 General Questions 1-888-947-6583 (voice) or 711 (TTY), Select 1,1,2,1 Call Center Hours 8 a.m. - 4:30 p.m. Mon., Tues., Wed., Fri. and 8 a.m.-2 p.m. on Thurs. Select 1,1,2 Fax 1-414-615-6399 (include case number on all pages) Online 24/7 MyWIChildCare Parent Portal Online system available 24/7 Request child care or changes to your child care authorization, send messages to agency workers, view your authorization notices, and check subsidy balances/payments In Person No in person services are available for Wisconsin Shares child care authorization services. Submit documents/verification for Wisconsin Shares Eligibility only at any of these two locations: 6055 N. 64th St. Milwaukee, WI 53218 UMOS 2701 S. Chase Ave. Milwaukee, WI 53207 Hours 8-4 p.m. Mon., Tues., Wed., and Fri., or 8 a.m. - 12 p.m. on Thurs. Contact MECA - Milwaukee County Child Care Providers Milwaukee County child care providers have several ways to contact MECA: by phone or fax, online 24/7, or in person. Phone and Fax General Questions 1-888-947-6583 (voice) or 711 (TTY), Select 1,1,2,1 Call Center Hours 8 a.m. - 4:30 p.m. Mon., Tues., Wed., Fri. and 8 a.m.-2 p.m. on Thurs. Fax 1-414-615-6399 (include provider and location number on all pages) Online 24/7 Child Care Provider Portal Online system for child care providers to access information on the MyWIChildCare authorizations and payments. In Person No in-person services are available for Wisconsin Shares child care authorization services.