Checking Your Payment/Account Information The following sections provide various ways to check your payment and account information. On the Internet Sign In or Sign Up for Child Support Online Services Go Program website or Go Program app for Wisconsin Child Support Debit Card Program By Phone KIDS Info Line, 1-800-991-5530 (last 2 payments, information updated nightly) Wisconsin Child Support Debit Card Program Customer Service: 1-877-253-3686 (24 hours a day, 7 days a week for balance inquiries) Contact your Local Child Support Agency By Mail Monthly Statement for paying parents Monthly Activity Statements for your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard Notices for families getting cash assistance benefits By ATM For child support debit card users, visit a MoneyPass ATM for unlimited free balance inquiries Request a Payment History Both parents can request a payment history by calling the KIDS Info Line at 1-800-991-5530
