Checking Your Payment/Account Information


On the Internet

By Phone

  • KIDS Info Line, 1-800-991-5530 (last 2 payments, information updated nightly)
  • Wisconsin Child Support Debit Card Program Customer Service: 1-877-253-3686 (24 hours a day, 7 days a week for balance inquiries)
  • Contact your Local Child Support Agency

By Mail

  • Monthly Statement for paying parents
  • Monthly Activity Statements for your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard
  • Notices for families getting cash assistance benefits


  • For child support debit card users, visit a MoneyPass ATM for unlimited free balance inquiries

Request a Payment History

  • Both parents can request a payment history by calling the KIDS Info Line at 1-800-991-5530