Wisconsin Department of Children and Families

Protecting Children, Strengthening Families, Building Communities




Department of Children and Families’ public benefit programs will continue during the partial federal government shutdown. Read the full announcement here.

Checking Your Payment/Account Information


On the Internet

By Phone

  • KIDS Info Line, 1-800-991-5530 (last 2 payments, information updated nightly)
  • EPPIC Customer Service, 1-877-253-3686 (24 hours a day, 7 days a week for balance inquiries)
  • Contact your Local Child Support Agency

By Mail

  • Monthly Statement for paying parents
  • Monthly Activity Statements for your Wisconsin EPPIC Debit MasterCard
  • Notices for families getting cash assistance benefits


  • For child support debit card users, visit a MoneyPass ATM for unlimited free balance inquiries

Request a Payment History

  • Both parents can request a payment history by calling the KIDS Info Line at 1-800-991-5530