Wisconsin Department of Children and Families

Protecting Children, Strengthening Families, Building Communities

 

 

Checking Your Payment/Account Information

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On the Internet

By Phone

  • KIDS Info Line, 1-800-991-5530 (last 2 payments, information updated nightly)
  • EPPIC Customer Service, 1-877-253-3686 (24 hours a day, 7 days a week for balance inquiries)
  • Contact your Local Child Support Agency

By Mail

  • Monthly Statement for paying parents
  • Monthly Activity Statements for your Wisconsin EPPIC Debit MasterCard
  • Notices for families getting cash assistance benefits

By ATM

  • For child support debit card users, visit a MoneyPass ATM for unlimited free balance inquiries

Request a Payment History

  • Both parents can request a payment history by calling the KIDS Info Line at 1-800-991-5530