Checking Your Payment/Account Information
The following sections provide various ways to check your payment and account information.
On the Internet
- Sign In or Sign Up for Child Support Online Services
- Go Program website or Go Program app for Wisconsin Child Support Debit Card Program
By Phone
- KIDS Info Line, 1-800-991-5530 (last 2 payments, information updated nightly)
- Wisconsin Child Support Debit Card Program Customer Service: 1-877-253-3686 (24 hours a day, 7 days a week for balance inquiries)
- Contact your Local Child Support Agency
By Mail
- Monthly Statement for paying parents
- Monthly Activity Statements for your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard
- Notices for families getting cash assistance benefits
By ATM
- For child support debit card users, visit a MoneyPass ATM for unlimited free balance inquiries
Request a Payment History
- Both parents can request a payment history by calling the KIDS Info Line at 1-800-991-5530