Checking Your Payment/Account Information On the Internet Sign In or Sign Up for Child Support Online Services EPPIC Website for child support debit card users By Phone KIDS Info Line, 1-800-991-5530 (last 2 payments, information updated nightly) EPPIC Customer Service, 1-877-253-3686 (24 hours a day, 7 days a week for balance inquiries) Contact your Local Child Support Agency By Mail Monthly Statement for paying parents Monthly Activity Statements for your Wisconsin EPPIC Debit MasterCard Notices for families getting cash assistance benefits By ATM For child support debit card users, visit a MoneyPass ATM for unlimited free balance inquiries Request a Payment History Both parents can request a payment history by calling the KIDS Info Line at 1-800-991-5530
