Cooperating with Child Support and Good Cause When receiving services from a public benefit program, you must cooperate with child support unless you have good cause not to. What is Cooperation In order to cooperate, you must: Give the child support agency the information they ask for about your child's other parent. Keep your appointments with your child support worker. Attend any required court hearings about your child support case. Report any child support paid directly to you by the other parent to your benefit case worker. Appear with your child for scheduled genetic tests. Cooperation and specific benefit programs BadgerCare Plus program W-2 program Kinship Care/SSI Caretaker Supplement programs If you are referred to child support and do not cooperate with your child support agency, BadgerCare Plus benefits will end for you when your baby is two months old. Your children will continue to receive BadgerCare Plus benefits. If anyone in your household who gets W-2 services does not cooperate, no one in the household may get W-2 services. You may begin getting getting W-2 services again as soon as you or others in your household start to cooperate with child support. If anyone in your household is sanctioned three times, you will not get W-2 services until everyone in your household cooperates, or for a period of six months, whichever is later. If the person who applied for benefits does not cooperate, he or she may not get cash benefits from the Kinship Care or SSI Caretaker Supplement program until he or she cooperates. Good Cause If you believe you or your children would be harmed if you cooperate, you should talk with your benefits case worker and file a good cause claim. The benefit agency will decide whether or not good cause exists. You may be asked to give written evidence to support your good cause claim. Good cause exists when: You believe that cooperating might cause physical or emotional harm to you or your child. Your child was conceived as a result of incest or sexual assault. An adoption petition has been filed with the court. If a release of your address, phone number, employer, or other information would put you or your children in risk of harm, ask your child support worker for privacy protection. Download the privacy protection request form here. Appealing a Decision about Child Support Cooperation or Good Cause Claims If you do not agree with the Child Support program's decision that you are not cooperating, you may ask your child support agency for a review. The child support agency will set up a meeting with a fact finder to review your case. You may bring a representative with you to this meeting. If you cannot travel to this meeting, ask about attending the meeting by phone. The fact finder will mail you a notice of the findings. If you do not agree with the final decision about good cause, you may ask for a good cause fact-finding review from your BadgerCare Plus, W-2, Caretaker Supplement, or Kinship Care agency. The good cause fact finder will mail you a notice of the findings. If you do not agree with the decision of the agency fact finder, you may request an appeal. BadgerCare Plus: The appeal is called a Fair Hearing. A Fair Hearing must be requested within 10 days of the action's effective date. Cash Benefits programs: The appeal is called a Departmental Review. A Departmental Review must be requested within 15 days of the fact finding decisions. To ask for a Fair Hearing or a Departmental Review: Put your request in writing Include a copy of the decision with your request Send the request to: Department of Administration Division of Hearings and Appeals PO Box 7875 Madison, WI 53707-7875 Questions Parents ask about Cooperating with Child Support I am worried about the other parent knowing my whereabouts. What can I do? If the release of your address, phone number, employer, or other location information would put you or your children at risk, ask your child support worker for privacy protection. Click here to download the privacy protection form. My child support case is with a Tribal Child Support Agency. What steps do I take to file good cause? Please contact your Tribal Temporary Assistance for Needy Families program for more information specific to your program. What should I do if I am told I am not cooperating, but I think I am? If you do not agree with the child support program's decision that you are not cooperating, you may ask your child support agency for a review of your case. What if I have a good reason for not cooperating with child support? If you believe you or your child(ren) may be harmed if you cooperate with the child support agency, talk with your benefit worker about filing a good cause claim. What if I do not agree with the Good Cause decision? If you do not agree with the final decision about Good Cause, you may request a fact-finding review from your benefit agency.