Information for DCF Staff & Employees If you are still experiencing difficulty please contact the DCF Service Desk 608-264-6323 - Madison Local 414-264-6323 - Milwaukee Local 855-264-6323 - Toll Free DCFServiceDesk@wisconsin.gov - Open a ticket by email If you are trying to access your Windows 10 VDI please make sure you are following the correct instructions below. Tips and Tricks for working from home Zoom VDI Helper Plugin How to install the Zoom VDI Helper Plugin Accessing DCF Resources Connecting a Monitor to a Laptop E-Mail (Outlook Web Access) Forwarding your desk phone How to Adjust Settings for Multiple Monitors How to Extend or Mirror your Computer Display on a Roku Device How to Extend or Mirror your Computer Display on a Fire TV Stick Device How to Setup DCF Equipment for Remote Work Jabber (Soft Phone) Install Guide Jabber (Soft Phone) User Guide STAR Employee Self Service (ESS) Setting up your iPad/iPhone Travel Outside U.S.- Access Restriction Uninstalling unapproved applications Accessing Windows 10 VDI Installing VDI on your Windows computer Installing VDI on your Android device Installing VDI on your iOS device Installing VDI remotely on your iPad Installing VDI on your Mac computer Log into VDI with your smartcard from a DCF Laptop Installing Two Factor Authentication (Digipass Auth-ES) on a Smart Phone Using Two-Factor Authentication Vasco Two-Factor Authentication for those using COVIDCOOP account
