MyWIChildCare for Parents
Parents receiving Wisconsin Shares Child Care Subsidy are now using an EBT card to pay their child care provider, similar to using the Quest card for FoodShare. The EBT system is called MyWIChildCare.
About the MyWIChildCare EBT Card
Call the number on your EBT card to activate it and establish a PIN, just like setting up a regular debit card. Your card will look like the image to the right.
Your child care authorization is based on a monthly average of your child care needs. A monthly amount of subsidy will be added to your card the first day of the month. Amounts for new authorizations are added the next business day. You will have up to 90 days to use your monthly amount. After 90 days, the unused balance will be removed from your EBT card.
MyWIChildCare Brochure for Parents
For Parents with Potentially Compromised MyWIChildCare EBT Cards
If any individual ever requests your MyWIChildCare card and/or PIN information, do not provide it. Contact the Bureau of Program Integrity at DCFMBCHILDCAREFRAUD@wisconsin.gov to report the incident for investigation.
MyWIChildCare Resources for Parents
Wisconsin Shares Letters to Families
The Department of Children and Families (DCF) periodically sends letters to families about Wisconsin Shares and any updates or changes that are taking place. Read the letters below to learn the latest information about Wisconsin Shares.
Training Videos
- Using Your MyWIChildCare EBT Card Spanish
- The MyWIChildCare EBT card provides a fast and easy way for you to access your child care subsidy funds
- Activate your card and create a PIN
- Use your new MyWIChildCare EBT card to pay for child care
- Pay for child care online, over the telephone, or swipe your card at a POS machine
- Transfer funds electronically from your MyWIChildCare account to your provider's account
- Check your account balance online, by calling customer service, or by swiping your card at your provider's optional POS machine
- Using the Child Care Parent Portal
Parent Outreach Documents
- Parent Portal Fact Sheet webpage
- Get great tips to familiarize yourself with all the features in the Parent Portal.
- What Parents Need to Know About MyWIChildCare (DCF-P-5144) Spanish
MyWIChildCare Cardholder Payment Sample
A brief overview showing how easy it is for parents to pay their child care provider online using their MyWIChildCare card.