MyWIChildCare for Parents

MyWIChildCare EBT Card Sample

Parents receiving Wisconsin Shares Child Care Subsidy are now using an EBT card to pay their child care provider, similar to using the Quest card for FoodShare. The EBT system is called MyWIChildCare.

About the MyWIChildCare EBT Card

Call the number on your EBT card to activate it and establish a PIN, just like setting up a regular debit card. Your card will look like the image to the right.

Your child care authorization is based on a monthly average of your child care needs. A monthly amount of subsidy will be added to your card the first day of the month. Amounts for new authorizations are added the next business day. You will have up to 90 days to use your monthly amount. After 90 days, the unused balance will be removed from your EBT card.

MyWIChildCare Brochure for Parents

For Parents with Potentially Compromised MyWIChildCare EBT Cards

If any individual ever requests your MyWIChildCare card and/or PIN information, do not provide it. Contact the Bureau of Program Integrity at DCFMBCHILDCAREFRAUD@wisconsin.gov to report the incident for investigation.

MyWIChildCare Resources for Parents

Wisconsin Shares Letters to Families

The Department of Children and Families (DCF) periodically sends letters to families about Wisconsin Shares and any updates or changes that are taking place. Read the letters below to learn the latest information about Wisconsin Shares.

  • February 2022 Wisconsin Shares Updates for Families  English  Spanish  Hmong
    • Read about the Wisconsin Shares Rate Increase, how to sign up for access to the Parent Portal, and signing up for text messages from DCF. 

Training Videos

  • Using Your MyWIChildCare EBT Card     Spanish
    • The MyWIChildCare EBT card provides a fast and easy way for you to access your child care subsidy funds
    • Activate your card and create a PIN
    • Use your new MyWIChildCare EBT card to pay for child care
      • Pay for child care online, over the telephone, or swipe your card at a POS machine
      • Transfer funds electronically from your MyWIChildCare account to your provider's account
    • Check your account balance online, by calling customer service, or by swiping your card at your provider's optional POS machine
  • Using the Child Care Parent Portal

Parent Outreach Documents

MyWIChildCare Cardholder Payment Sample

A brief overview showing how easy it is for parents to pay their child care provider online using their MyWIChildCare card.

MyWIChildCare Printed Brochures

Additional Wisconsin Shares Information