Wisconsin Department of Children and Families

Protecting Children, Strengthening Families, Building Communities

Disclaimer

MyWIChildCare Parent Portal Information

Parent Portal Screenshot - Desktop Version

The MyWIChildCare Parent Portal is an online system available to parents receiving Wisconsin Shares to help them manage their child care subsidy needs.

 

 

What is the Parent Portal?

The MyWIChildCare Parent Portal is an online system available to parents receiving Wisconsin Shares to help them manage their child care subsidy needs; and it promotes communication between parents and their local administration agencies. 

  • You (parents) can use your ACCESS account user ID and password to log in to the Parent Portal.
  • The Parent Portal is updated immediately when changes are made to an authorization, so your information is always current.
  • When logged in to your account, you have access to your children’s authorizations and subsidy notices whenever you choose—24/7! You can even view up to three months of subsidy amounts.
  • Request a new authorization, request changes to your current authorization, and much more.
  • View your EBT card transaction information and card status. View the FIS Provider ID for your chosen child
  • care provider. The Parent Portal is secure, so don’t share your user ID or password with anyone.
  • Child care providers do not have access to your account.
  • Check your eligibility for a Wisconsin Shares authorization in ACCESS.

Why was the Parent Portal built?

  • To support easier access to child care services and help the local agencies manage workload. The Parent Portal is available 24/7 and has the most up-to-date information on child care authorizations and subsidy amounts.  Parents have the ability to see the status of any change requests submitted to the agency.
  • The Parent Portal, in combination with the MyWIChildCare EBT card, empowers families to become more involved in selecting child care, checking subsidy balances, and tracking payments.

What has made the Parent Portal successful?

  • Responsive design allows you to access the portal using any device, including mobile devices.
  • Population of any current child care authorization information so you can quickly assess for any needed edits/changes, and move faster through the navigation flow.
  • Allows you to access your information 24/7 and make changes when it is convenient to your schedule, rather than calling or visiting your local agencies during business hours.

Parent Portal Resources