Submit a General Complaint

Tell us about your issue so that we can find a resolution.

Topic Area

Civil Rights / Discrimination

Questions

Civil Rights and Discrimination questions can be submitted via this webform.

Complaints

Civil Rights and Discrimination complaints must fill out the Civil Rights Service Delivery Discrimination Complaint form and mail it to the DCF Civil Rights Compliance Unit

Department of Children and Families
Division of Management Services
Civil Rights Compliance Unit
201 W. Washington Ave.
P.O. Box 8916
Madison, WI 53703-8916

OR

submit the complaint electronically with the same information as in the form. To submit an electronic complaint, contact the DCF Equal Opportunity Officer at (608) 422-6889.

Spanish and Hmong translations of the Civil Rights Service Delivery Discrimination Complaint form can be found on the Complaint and Grievance Procedures webpage.

Child Care Provider Questions

It is important to reach out to the appropriate contact so that your question is directed to the correct team.

Licensed Child Care

Questions regardinglicensed child care programs and license exempt public school programs should be reported to the Bureau of Early Care Regulation Regional Licensing Office.

Child Care Certifiers

Questions regarding certified child care programs should be reported to the certification agency.

Child Care Provider Portal (CCPP)

Questions regarding the Child Care Provider Portal should read the Systems Contact Information webpage to find the right contact to answer your questions.

Child Care Parents

It is important to reach out to the appropriate contact so that your issue is directed to the correct team.

Licensed Child Care

Questions or complaints regarding licensed child care programs and license exempt public school programs should be reported to the Bureau of Early Care Regulation Regional Licensing Office.

Child Care Certifiers

Questions or complaints regarding certified child care programs should be reported to the certification agency.

Child Support

It is important to reach out to the appropriate contact so that your issue is directed to the correct team.

Child Support Complaints

Complete the complaint form on the Filing a Formal Complaint with the Child Support Program webpage and submit it to the child support agency responsible for managing your case.

Child Support Questions

Child Support questions should be directed to your local child support agency.

Child Welfare Complaints

It is important to reach out to the appropriate contact so that your issue is directed to the correct team.

Child Welfare County Complaints

All Child Welfare complaints should be reported to the county agency where the case occurred. View the Child Protective Services Agency Contact Information map to find the agency associated with each county.

Child Welfare - Report Child Abuse /  Neglect

Signs of abuse or neglect should be reported to the county agency where the child lives. View the Child Protective Services Agency Contact Information map to find the agency associated with each county.

Also, see how to File a Child Welfare Appeal , Complaint or Grievance.

Milwaukee Child Welfare

Complaints

Whenever possible, start your complaint in the DMCW  or contracted agency program that you have been working with. View the full complaint process.

General Information

For general information about Milwaukee Child Welfare please visit the Division of Milwaukee Child Welfare home page.

Report Fraud

It is important to reach out to the appropriate contact so that your issue is directed to the correct team.

View the Report Fraud webpage to determine who you should contact about your specific case.

W-2 Complaints

It is important to reach out to the appropriate contact so that your issue is directed to the correct team.

Submit an Online W-2 Complaint Form.

Wisconsin Shares

Parent Questions

Questions and updates regarding Wisconsin Shares should be directed to your local agency. Find your local agency on the Where to Apply for Wisconsin Shares webpage.

Parents with potentially compromised MyWIChildCare EBT Cards should contact the Bureau of Program Integrity as outlined on the MyWIChildCare for Parents webpage.

Provider Questions

Providers can view the Child Care Provider Contact List to direct questions to the appropriate contact based on county or tribe.

DCF-F-6010-W (N. 08/2026)