Complaint and Grievance Procedures Complaint and grievance procedures must be posted or accessible to program applicants, participants, staff, and other interested parties. The Department of Children and Families, its regional offices, and the Federal Government are responsible for the processing and referring of all complaints to the appropriate program or agency. Below are links to information on procedures for processing complaints. DCF Complaint Forms Civil Rights Service Delivery Discrimination Complaint form Demanda por Discriminación en la Prestación de Servicios de Derechos Civiles Neeg Cov Cai Ntawm Kev Pab Cuam Muab Neeg Cais Tsis Raws Cai Daim Ntawv Tsis Txaus Siab
