Report Child Care Fraud

If you suspect Child Care Fraud, be a part of the solution. You may remain anonymous. Please fill out the Child Care Fraud Form, or email dcfmbchildcarefraud

Media Contact

(608) 422-7800

Report a Child Care Concern or Complaint

If you have a concern about something going on in a child care facility or you suspect child abuse, neglect or exploitation at a child care facility, please use the drop-down menu on the Tell Us How We Are Doing page to fill out the appropriate complaint form.

YoungStar Administration

In May 2015, The Department of Children and Families issued a Request for Proposal for the administration of the YoungStar Quality Rating and Improvement System.

Multiple bidders responded and the Department has selected Supporting Families Together Association (SFTA) to administer all YoungStar services beginning July 1, 2016. SFTA is Wisconsin's statewide member association for organizations and individuals committed to making every early childhood a great one. SFTA logo

SFTA, the local YoungStar offices, and DCF are working together to provide you with high-quality YoungStar services. We are implementing quality improvements aimed to create efficient and responsive processes throughout YoungStar.

  • Your Technical consultants (TCs) will be your navigator through YoungStar moving forward, coordinating with SFTA across all YoungStar services. TCs will support providers in determining how to use micro-grants and in professional development.
  • SFTA processes all micro-grants, whether this is purchasing items or processing reimbursements. Starting July 1, 2016 if you are going through the formal rating process, your TC will score the YoungStar Evaluation Criteria for your program. SFTA's Environment Rating Scale Observers (ERS Observers) will only complete the required Environment Rating Scales for each rating. Your TC and the ERS Observer will collaborate during the final consultation to give you thorough and meaningful feedback to draw upon your strengths and support you in your future quality improvement efforts.

For effective statewide implementation of YoungStar, SFTA will manage and evaluate processes and outcomes, coordinate professional development for YoungStar staff, and ensure quality of services by joining TCs and Environment Rating Scales (ERS) Observers periodically on visits to child care programs. SFTA will be available to quickly process provider requests and answer any questions that arise through this transition. Providers can contact SFTA at (888) 713-5437.

Information will be shared with child care providers statewide via the YoungStar listserv, the YoungStar web pages and through our stakeholder groups. Additional outreach to providers may take place as needed.