Wisconsin Department of Children and Families

Protecting Children, Strengthening Families, Building Communities

Blocks spelling "Guide"Child Care User Guides

The Department of Children and Families has a number of user guides for our various child care systems. If you expand each section, you will find links to user guides for:

  • EBT CSAW (Electronic Benefits Transfer CSAW)
  • CSAW (Child Care Statewide Administration on the Web)
  • PIES (Program Integrity Enforcement System)
  • CCPI (Child Care Provider Information Web)
  • WebI (Business Objects Web Intelligence)

Access the WISCCRS User Guides.

Security Access Guide for Child Care Workers

CARES Online Availability Calendar

 

User Help

If you need assistance with the child care systems, please use the Systems Contacts spreadsheet to contact the appropriate person.

 

EBT CSAW (Child Care Statewide Administration on the Web)

EBT CSAW is being used to create authorizations according to the new policies implemented for the MyWIChildCare initiative. EBT CSAW Login

EBT CSAW Authorizations

The EBT CSAW Authorizations Guide explains the following functionality:

  • Parent Approved Activity screens
  • Child Copay/Special Needs screens
  • Authorization and Child's Schedules
  • Processing various changes to an authorization

EBT CSAW Dashboard

The EBT CSAW Dashboard explains the following functionality:

  • The EBT CSAW Dashboard will include tasks and informational messages pertaining to various child care events.
    • Examples: Inbox and Assignments
  • Local Agency Child Care Coordinators will have access to a screen where they can assign roles to staff in their agency

EBT CSAW Authorizations - Processing Various Change Scenarios

The EBT CSAW Authorizations - Processing Various Change Scenarios Guide explains the following functionality:

  • Processing various changes to a case/authorization where authorization status is pending or completed
    • Examples: modifying approved activity schedules, adding or removing eligible adults, changing providers, and more
  • Processing various changes to a case/authorization where authorization status is processed

EBT CSAW Post-Load Benefit Correction (PLBC)

The EBT CSAW Post-Load Benefit Correction (PLBC) User Guide explains the following functionality in the PLBC Module:

  • PLBC Module Information
  • How to create adjustment requests in PLBC
  • Modifications to a PLBC request

EBT CSAW Security Profiles

The EBT CSAW Security Profiles Guide explains the various security profiles/roles that various staff can have.

  • Worker Roles
  • Child Care Coordinator / Supervisor Roles
  • DCF Staff Roles

EBT CSAW Provider Screens

The EBT CSAW Provider Screens Guide explains the following functionality:

  • Authorizations for a provider
  • Provider Private Prices
  • FIS Account Details

EBT CSAW School Calendars

The EBT CSAW School Calendars Guide explains the following functionality:

  • Accessing the School Calendar
  • Entering Statewide School Closures
  • Entering Scheduled School Closure Days for a School District
  • Entering Scheduled School Closure Days for a Specific School
  • Unchecking Days

 

CSAW (Child Care Statewide Administration on the Web)

CSAW is a secure web-based application that is accessible only by child care administrative agencies for the purpose of administering the Wisconsin Shares program. Read general information about CSAW, including User Help information.

CSAW Login

CSAW Basics

The CSAW Basics Guide includes detailed information about the following topics:

  • Introduction to CSAW - system availability, downtime calendar, system requirements
  • How to gain access to CSAW
  • Passwords
  • Navigation, monitor settings
  • Help function
  • Reports

CSAW Provider Management

The CSAW Provider Management Guide includes topics such as:

  • Provider records, basics and structure
  • Searching for an existing provider
  • Creating new providers
  • Entering provider rates
  • Accreditation
  • Changes in provider demographics (name, address, Tax ID, etc.)
  • Check intercepts, EFT, alternate addresses, comments, etc.

CSAW Authorization Management

The CSAW Authorization Management Guide includes topics such as:

  • View, create, and modify authorizations
  • View school bank hours/Identify a school-age child
  • Track parent education
  • View case utilization information

CSAW Issuance Management

The CSAW Issuance Management Guide includes topics such as:

  • Case issuance
  • Provider issuance
  • Provider payment adjustments
  • Overpayment information
  • Stop payment on a check

PIES (Program Integrity Enforcement System)

The Program Integrity Enforcement System (PIES) Guide includes topics such as:

  • View, create, and modify client and provider over/underpayment requests
  • View the calculations for each over/under payment
  • Enter provider payment adjustments
  • Enter client payments into the BV system

PIES is part of CSAW. CSAW Login

 

CCPP (Child Care Provider Portal)

The Child Care Provider Portal (CCPP or Portal) was created to support the roll-out of the MyWIChildCare program, which is used by all families receiving Wisconsin Shares Child Care Subsidies. All Wisconsin regulated providers may request access to the new portal regardless if they are caring for children receiving Wisconsin Shares.

Provider Portal User Guide

Download the Provider Portal User Guide for complete instructions on using the Provider Portal.

 

CCPI (Child Care Provider Information Web)

CCPI has both a provider-facing side, and a worker-facing side. Read an overview about CCPI.

CCPI Login

Effective July 1, 2017, all child care providers should be using the Child Care Provider Portal. To request access to the Provider Portal, follow the instructions on the Gaining Access to the Child Care Provider Portal web page.

CCPI User Guide for Child Care Providers

The CCPI User Guide for Child Care Providers is a PDF resource that includes the following sections:

  • Introduction to CCPI
  • Access to CCPI
  • System Availability
  • Logging in to CCPI
  • Confidentiality and Passwords
  • Changing Your Password
  • Changing the Email Address on Your CCPI Account

 

CCPI User Guide for Workers

The CCPI User Guide for Child Care Workers is a PDF resource that includes the following sections:

  • Introduction to CCPI
  • CCPI Home Page
  • Reporting Attendance for Reimbursement
  • Changing Attendance Entry Modes
  • Three Attendance Reporting Modes
  • School Closed Hours
  • Weekly Summary Page
  • Biweekly Summary
  • Override Attendance
  • Attendance Entry History
  • Child Care Authorizations
  • Payments
  • Overpayments
  • 1099 Tax Statements
  • Creating and Printing Reports

 

 

WebI (Web Intelligence)

Web Intelligence (WebI) is part of the SAP BusinessObjects product suite. It facilitates the publishing and distribution of reports via the web.

Link to Web Intelligence Info View

WebI Quick Reference Guide

WebI Quick Reference Guide

  • This Quick Reference Guide provides information about logging in to WebI and navigating the Subsidy - MyWIChildCare folder, as well as selecting, filtering, sorting, and exporting data.