Child Care Provider Portal (CCPP) User Guides

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The Child Care Provider Portal (CCPP) is a secure website, available 24/7, where regulated Child Care Providers can manage their child care business using any computer, tablet, or smartphone with an Internet connection.

General Provider Portal Information

  • System availability - CCPP is available 24-hours/day, 7 days of the week. 

About CCPP User Guides

CCPP has several modules. Below is a list of user guides that explain the functionality of the system. 
 

Child Care Provider Portal (CCPP) User Guide

The Provider Portal (CCPP) User Guide is the main guide that  includes most of the functionality of the system. Items included in this guide are:

  • Financial (Subsidy authorizations/payments, YoungStar Adjustments, Provider Prices, Parent Registration Fees, Regulatory Fees)
  • Facility Details (Regulatory, YoungStar, Registry details)
  • Individuals (Background check process and details)
  • Manage Facility (Temporary Closures, Background Check non-compliance)

View or download the Child Care Provider Portal User Guide (English) or Portal para proveedores de cuidado infantil (CCPP) Guía de usuario (Spanish) for complete instructions on using the Provider Portal.

CCPP User Guide - Communications

The CCPP User Guide – Communications includes the following:

  • Opting in for text/email messaging
  • Opting in for paperless notices
  • Viewing Messages 
  • Documents
  • Contacts
  • External Links
CCPP User Guide - Online Applications

The CCPP User Guide - Online Licensing / Certification Applications includes the following:

  • Submitting an Expression of Interest (EOI) to become a child care provider
CCPP User Guide - Security

The CCPP User Guide – Security includes the following:

  • Creating a user ID for CCPP
  • CCPP Security Module (Granting access to new users, modify user access, remove access, etc.)