Compliance Plans

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All recipients of Federal and/or State funds are required to complete and submit a Civil Rights Compliance Letter of Assurance (LOA) to DCF, regardless of the agency’s size. Agencies that employ 50 or more employees and receive more than $50,000 must complete a CRC Plan, which must be kept on file within the agency. The plan must be provided upon request to DCF.

The Civil Rights Compliance (CRC) Requirements for the compliance period of January 1, 2022 - December 31, 2025, were issued jointly by DCF and the Departments of Health Services.

Civil Rights Compliance (CRC) Census Data Dashboard

Customer Service Population Analysis (CSPA) Data Chart

Completed CSPA Sample Data Chart

Limited English Proficiency (LEP) Customer Data Analysis Chart

Completed LEP Sample Data Chart

CSPA and LEP Data Chart Instructions



For additional information, contact the DCF Equal Opportunity Officer by email or by phone at 608-422-6889 or the Wisconsin Relay Service (WRS) – 711.