Civil Rights Compliance Plans All recipients of Federal and/or State funds are required to complete and submit a Civil Rights Compliance Letter of Assurance (LOA) to DCF, regardless of the agency’s size. Agencies that employ 50 or more employees and receive more than $50,000 must complete a CRC Plan, which must be kept on file within the agency. The plan must be provided upon request to DCF. The Civil Rights Compliance (CRC) Requirements for the compliance period of January 1, 2022 - December 31, 2025, were issued jointly by DCF and the Departments of Health Services. Civil Rights Compliance (CRC) Census Data Dashboard Customer Service Population Analysis (CSPA) Data Chart Completed CSPA Sample Data Chart Limited English Proficiency (LEP) Customer Data Analysis Chart Completed LEP Sample Data Chart CSPA and LEP Data Chart Instructions Full CRC Requirements CRC Requirements 2022-2025 Announcement Letter 2022-2025 Instructions and Templates for CRC Letter of Assurance and CRC Plan CRC Requirements by Parts Appendix A: Letter of Assurance Appendix A-1: Recipient Contact Information Appendix A-2: Funding Relationship to DHS-DCF Appendix A-3: Funded Programs Checklist Appendix B: Civil Rights Compliance Plan Template Appendix C: Nondiscrimination Notification Appendix D: Sample LEP Statement and Acknowledgement Appendix E: Model Service Delivery Discrimination Complaint Form Appendix F: Key to Accessibility Symbols Appendix G: Federal Civil Right Authorities Appendix H: Customer Service Population Analysis Data Chart Appendix I: LEP Customer Data Analysis Chart
