Compliance Plans All recipients of Federal and/or State funds are required to complete and submit a Civil Rights Compliance Letter of Assurance (LOA) to DCF, regardless of the agency’s size. Agencies that employ 50 or more employees and receive more than $50,000 must complete a CRC Plan, which must be kept on file within the agency. The plan must be provided upon request to DCF. The Civil Rights Compliance (CRC) Requirements for the compliance period of January 1, 2018 - December 31, 2021, were issued jointly by DCF and the Departments of Health Services and Workforce Development. Full CRC Requirements CRC Requirements 2018-2021 Announcement Letter Instructions and Templates for CRC Letter of Assurance and CRC Plan CRC Plan by Parts Civil Rights Compliance Plan Customer Service Population Analysis LEP Customer Data Analysis Civil Rights Compliance Letter of Assurance Attachment A Recipient Contact Information Attachment B Funding Relationship Attachment C Funded Program Checklist Attachment D Nondiscrimination Notification Attachment E Sample LEP Policy Statement and Acknowledgment/Refusal of Interpreter Services Attachment F Service Delivery Discrimination Complaint Form and Instructions Attachment G Key to Accessibility Symbols Attachment H Federal Civil Rights Authorities For additional information, contact the DCF Equal Opportunity Officer by email or by phone at 608-422-6889, via TTY at 711, and Toll-Free at 1-800-947-3529.