Access and Translation Requirements

workers at a table

Below is information and resources to assist partner agencies in complying with reasonable access, interpretation, and translation requirements.

Access for Disabled Persons

This includes physical access, deaf and hard of hearing, and visually impaired, customers that are likely to be encountered in when delivering services.

Access for Limited English Proficient (LEP) Populations
  • Information contained in vital documents must be made available to LEP populations residing in the service area in a language that they understand. Additional information can be found in the CRC requirements documents.
  • Wisconsin Department of Administration (DOA) Resources:
    • " I Speak Statements”
      • This card can be printed and posted at your reception desk for non-English speakers to indicate their language.
    • Language Interpretation Poster
      • This is a large poster that displays 55 LEP languages known to be spoken in Wisconsin.  The purpose is to assist LEP individuals with identifying their language.
      • The poster may be downloaded and reproduced. The document is designed to be printed as a 35" x 23" poster. 
Interpretation and Translation Requirements

For additional information, contact the DCF Equal Opportunity Officer by email or by phone at 608-422-6889 or the Wisconsin Relay Service (WRS) – 711.