Tribal Worker Resources This page contains information that is important to tribal agency eligibility and authorization workers. Please read through the resources carefully. If you have additional questions, please contact your tribal liaison or your Bureau of Regional Operations (BRO) child care coordinator. If you need to report missing or incorrect information on any of the Tribal Worker Resources webpages, please email DCFDECEBOPCommunication@wisconsin.gov. Directory Child Care Help Desk Contact for system-related issues: ChildCare@wisconsin.gov; 608.422.7200 Local Bureau of Regional Operations (BRO) Child Care Coordinator Your regional child care coordinator handles general and policy related questions BROCCPolicyHelpDesk@wisconsin.gov Bureau of Child Care Subsidy Administration (BCCSA) Suspected fraud regarding child care providers should be directed to: DCFMBChildCareFraud@wisconsin.gov or 877.302.3728. Client referrals should be investigated by the local agency. If the local agency is unable to investigate, they can send the fraud referral through the same method above. Agencies may submit Technical Assistance requests to the Bureau of Child Care Administration (BCCSA) by sending an email to the Child Care Help Desk mailbox: firstname.lastname@example.org. Youngstar Send YoungStar contracts to your local YoungStar office. Send Wisconsin Shares Participation contracts to: email@example.com. Forms The DCF Forms Search Page contains the searchable list of forms used by programs and DCF staff. The available forms can be searched via title, number, and language or by scrolling through the complete list. Court forms can be found on the Wisconsin Court System web page. Child support-related court forms can be found on the Bureau of Child Support Court Resources and Forms web page. If you cannot find the form or publication you are looking for, contact DCF Agency Operations for assistance. Document Sales Some forms and publications are preprinted and can be ordered (for free) from Document Sales. New Document Sales users will need to create a login and password in order to search for products, place and track orders. Any questions about Document Sales should be directed to Document Sales and Distribution at 608.243.2441. Reports Reports are generally custom developed to provide specific business needs. DCF uses a flexible reporting tool, the Business Objects Web Intelligence System (WebI), to maintain and keep secure confidential data. This tool is supported by the Business Intelligence Section. Types of Access Viewer Editor Analyst Analyst+ Steps to Request Access The user completes the Business Objects Request form (see Forms section) specific to the program in which they are requesting access for. The user’s supervisor signs the form and sends to the program area data owner. The program area data owner signs the form and sends the form to the DCF Service Desk. The DCF Security Officer grants access to the user. If the user is requesting Analyst Level access or above, the users will be required to meet with a BI Data and Visualization specialist or attend an analyst Business Objects training session. For Subsidy Administrators View the Tribal Subsidy Administrator information. For Subsidy Workers View the Tribal Subsidy Worker information. For Certification Workers View the Tribal Certification Worker information. Wisconsin Shares / MyWIChildCare EBT Card The purpose of the Wisconsin Shares Child Care Subsidy Program is to assist low-income families with a portion of the cost of quality child care while the parent is involved in an approved activity that leads to work and self-sufficiency. The Wisconsin Shares Program is administered by DCF. Wisconsin Shares eligibility is determined by the Department of Health Services (DHS). To be eligible for Wisconsin Shares, families must have income below 185% of the Federal Poverty Level (FPL). Once eligible, families continue to receive subsidized child care until income exceeds 85% SMI. There are several steps involved in signing up for Wisconsin Shares Child Care Subsidy. Application or renewal Eligibility determination Child care provider selection Authorization established EBT account loaded for the parent Approved activity participation Parents can apply for Wisconsin Shares in-person, online, or over the phone. Learn more about the Wisconsin Shares Child Care Subsidy Program. MyWIChildcare EBT Card - The child care subsidy electronic benefits transfer (EBT) card allows Wisconsin families to pay for quality child care services with approved Wisconsin Shares child care subsidy funds. For MyWIChildcare account or payment information, parents can contact the FIS customer service department by calling 1.877.201.7601 (6 a.m. - 6 p.m.), or by going online at ebtEdge.com. YoungStar Youngstar is Wisconsin’s quality rating and improvement system that gives parents the tools and information they need to plan their child’s care. The Goals of YoungStar Improve the overall quality of child care Create a clear, understandable tool to help parents choose quality child care Create incentives for providers to improve services, particularly for low-income children Link the quality of child care providers to Wisconsin Shares subsidy amounts Include a YoungStar Quality Adjustment to recognize the highest levels of quality YoungStar awards up to five stars for the highest quality of care, based on these four categories: The provider's education and training The learning environment and curriculum The program's business and professional practices The child's health and well-being Brochure for Parents - Give Your Child a Great Start English Spanish Child Care Finder Parents looking for child care can use Child Care Finder. This Child Care Finder assists parents with finding high-quality child care in their area. Youngstar Quality Ratings To understand the YoungStar child care quality ratings, parents can read the Youngstar brochure Reading the Stars. Additional Resources for Parents Also see the YoungStar page for parents to learn more about the star ratings.