WISCCRS User Guides The Wisconsin Child Care Regulatory System (WISCCRS) is a statewide database used by both child care licensing and certification staff. The database contains information about all certified and licensed providers within the State of Wisconsin. WISCCRS is a web-based system and has the following features: Processes applications for certification/licensing Stores basic information about child care providers Generates the 'certificate of approval' once the provider's application is complete Generates and displays statistical reports and generates mailing labels Has "Announcements" that pertain to licensing and certification Passes regulation details about a certified provider into the Child Care Subsidy System. WISCCRS is a secure site and accessible only by certification/licensing agencies. This site is not accessible by the public. Accessing Other Child Care System User Guides Other Child Care System User Guides The Department of Children and Families has a number of user guides for our various child care systems. On the User Guide page, you'll find links to user guides for: EBT CSAW (Electronic Benefits Transfer CSAW) CCPP (Child Care Provider Portal) CSAW (Child Care Statewide Administration on the Web) PIES (Program Integrity Enforcement System) WebI (Business Objects Web Intelligence) General WISCCRS Information System Availability WISCCRS is available during following days and times: Monday, Tuesday, and Thursday: 7 a.m. - 7 p.m. Wednesday: 7 a.m. - 9 p.m. Friday: 7 a.m. - 5 p.m. Saturday: 7 a.m. - 3 p.m. One Saturday each month, the system is unavailable. Please see the CARES Online Availability Calendar for further details. Security Access Visit the Security Access Guide for Child Care Agency Workers to learn about gaining access to various child care systems, and to download the appropriate access request forms. See the WISCCRS section of the Security Access Guide for instructions on how to gain access to this system. User Help If you need assistance with the child care systems, please use the Systems Contacts spreadsheet to contact the appropriate person. About WISCCRS Guides WISCCRS has many different modules. Below is a list of user guides that explain the functionality of the system. Basics The Basics User Guide (DCF-P-2979) explains: Security access and user registration Confidentiality and passwords Where to go for help? Basic navigation Provider Record Structure Search Functionality Announcements Audit trail Tasks Creating New Provider Records The Creating New Provider Records User Guide (DCF-P-5076) has step-by-step instructions on how to create a new licensed or certified provider in WISCCRS. Screens include: New Applicant (Tax ID and address clearance) Facility/Location Details Other Licenses Subsidy Details Pets, Transportation, Insurance, Comments Alternate Address Individuals (household members, etc) Background checks/Training Monitoring Plan Site Visits Hours of Operation/Ages Served Checklists Conditions Serving Relatives Granting Regulation "Changes" in Provider / Facility Record The Changes User Guide includes step-by-step instructions on how to process the most common changes to the provider record such as address, name, category status changes, etc. Complaints / Incidents The Complaints / Incidents User Guide (DCF-P-5132) explains how to enter complaint/incident intake and investigations. Continuations / Re-certifications The Continuations / Re-Certifications User Guide (DCF-P-2981) gives step-by-step instructions on how to process certification/licensing continuations. Documents This Documents User Guide explains how to upload various documents on applicant, facility/location, application, individual and site visit levels. Dually Regulated The Dually Regulated Providers User Guide (DCF-P-5241) gives guidance on processing/updating information in WISCCRS pertaining to providers who are both certified and licensed. Enforcements The Enforcements User Guide (DCF-P-5135) explains how to enter certification and licensing enforcements into WISCCRS. Facility / Location Assignment The Facility / Location Assignments User Guide (DCF-P-5136) contains instructions on how to assign certified and licensed facilities/provider locations to a certification/licensing specialist. Findings The Findings User Guide (DCF-P-5269) explains the functionality of the Findings Module. Fingerprint-Based Background Checks The fingerprint-based user guides explain the fingerprint-based background check functionality: Certification Fingerprint-Based Background Checks (DCF-P-5138) Licensing Fingerprint-Based Background Checks (DCF-P-5139) Monitoring Results The Monitoring Results User Guide (DCF-P-2980) explains how to enter licensing/certification monitoring results into WISCCRS. The guide replaces the previously published "Violations" User Guide. My Assignments The My Assignments User Guide (DCF-P-2972) explains the functionality of the My Assignment Module. Reports (WebI) The Reports User Guide (DCF-P-2971) and WebI computer-based training video explain the WISCCRS reports in WebIntelligence: How to gain access to WebI Explanation of reports Generating Reports Site Visits The Site Visits (DCF-P-5268) chapter of the WISCCRS User Guide explains how to enter certification and licensing site visits. Transactions The Transactions User Guide (DCF-P-2973) explains how to enter licensing/certification fees/adjustments and collections. W-9 Instructions - Provider The W-9 Taxpayer Identification Number Instructions for Child Care Providers/Centers (DCF-P-5240) instructs providers on how to correctly complete the W-9 form. W-9 Instructions - Regulatory Agencies The W-9 Instructions for Regulatory Agencies (DCF-P-5082) provides instructions to the regulatory agencies on how to correctly enter the provider's legal name into WISCCRS. WISCCRS Modules Used by Licensing Only CBC Fee Invoicing The CBC Fee Invoicing User Guide (DCF-P-5239) explains the automated CBC fee invoicing functionality and Operational Report used for depositing checks to DCF Finance. Correspondence Requests The Correspondence Requests User Guide (DCF-P-5143) explains how license continuation letters and reminders can be generated. Dashboard The Dashboard User Guide (DCF-P-5257) explains how to manage tasks and messages in WISCCRS. DOR Interface The Department of Revenue (DOR) Interface User Guide (DCF-P-4144) explains the DOR/WISCCRS Interface for licensed providers. DWD UI Interface The Department of Workforce Development (DWD) UI Interface User Guide (DCF-P-5220) explains the information sent to DWD for matching purposes. Public School and Out-of-State Programs The Public School and Out-of-State User Guide (DCF-P-5161) explains how to enter public schools and out-of-state facilities wishing to receive Wisconsin Shares benefits into WISCCRS. Unlicensed Complaints The Unlicensed Provider Records User Guide (DCF-P-5077) explains how to create unlicensed provider records.