Tribal Child Care Worker Resources This page contains information that is important to Tribal agency child care subsidy and certification eligibility and authorization workers. Please read through the resources carefully. If you have additional questions, please contact your Tribal liaison or your DCF Area Administration child care coordinator. If you need to report missing or incorrect information on any of the Tribal Child Care Worker Resources webpages, please email DCFDECEBOPCommunication@wisconsin.gov. Directory Child Care Help Desk Contact for system-related issues: ChildCare@wisconsin.gov; 608.422.7200 DCF Area Administration Child Care Coordinator Your regional child care coordinator handles general and policy related questions BAACCPolicyHelpDesk@wisconsin.gov Bureau of Child Care Subsidy Administration (BCCSA) Suspected fraud regarding child care providers should be directed to: DCFMBChildCareFraud@wisconsin.gov or 877.302.3728. Client referrals should be investigated by the local agency. If the local agency is unable to investigate, they can send the fraud referral through the same method above. Agencies may submit technical assistance requests to the Bureau of Child Care Administration (BCCSA) by sending an email to the Child Care Help Desk mailbox: childcare@wisconsin.gov. YoungStar Send YoungStar contracts to your local YoungStar office. Send Wisconsin Shares Participation contracts to: youngstar@wisconsin.gov. Forms A document – paper or electronic – that contains information that is critical for accessing the provider/agency services and/or benefits; letters or notices that require a response from the customer; and documents that inform customers of free language assistance, are a necessary part of doing daily tasks. All department forms require a form number, which must be displayed on the form. Forms are defined as: Paper/printed Electronic Form-fill enabled Mainframe-generated forms and form letters Client server-generated forms and form letters that merge variable information onto a fixed form template or structure Internet application screens Internet/intranet forms Templates The DCF Forms Search Page contains the searchable list of forms used by programs and DCF staff. The available forms can be searched via title, number, and language or by scrolling through the complete list. Forms are subject to change, so be sure to print only from the website so you always have the most up-to-date version. Court forms can be found on the Wisconsin Court System web page. Child support-related court forms can be found on the Bureau of Child Support Court Resources and Forms web page. If you cannot find the form or publication you are looking for, contact DCF Agency Operations for assistance. Document Sales Some forms and publications are preprinted and can be ordered (for free) from Document Sales. New Document Sales users will need to create a login and password in order to search for products, place and track orders. Any questions about Document Sales should be directed to Document Sales and Distribution at DOADocumentSalesInformation@wi.gov. Reports Reports are generally custom developed to provide specific business needs. DCF uses a flexible reporting tool, the Business Objects Web Intelligence System (WebI), to maintain and keep secure confidential data. This tool is supported by the Business Intelligence Section. Types of Access Viewer Editor Analyst Analyst+ Tribal child care workers may gain access by visiting the Security Access Guide for Child Care Agency Workers webpage and following the instructions on the Business/Objects/WebI accordion drop-down. Child Care Certification DCF 202 establishes standards for the certification of persons who provide child care for 1 to 3 children under age 7 unrelated to the provider, or who are not otherwise required to be licensed as a child care center under s. 48.65, Stats. DCF contracts certification functions to local counties and Tribes. View the Tribal Certification Worker information. Wisconsin Shares / MyWIChildCare EBT Card Wisconsin Shares Child Care Subsidy Program The purpose of the Wisconsin Shares Child Care Subsidy Program is to assist low-income families with a portion of the cost of quality child care while the parent is involved in an approved activity that leads to work and self-sufficiency. The Wisconsin Shares Program is administered by DCF. Wisconsin Shares eligibility is determined by the Department of Health Services (DHS). To be eligible for Wisconsin Shares, families must have income below 200% of the Federal Poverty Level (FPL). Once eligible, families continue to receive subsidized child care until income exceeds 85% SMI. There are several steps involved in signing up for Wisconsin Shares Child Care Subsidy. Application or renewal Eligibility determination Child care provider selection Authorization established EBT account loaded for the parent Approved activity participation Parents can apply for Wisconsin Shares in-person, online, or over the phone. Learn more about the Wisconsin Shares Child Care Subsidy Program. MyWIChildCare EBT Card MyWIChildcare EBT Card - The child care subsidy electronic benefits transfer (EBT) card allows Wisconsin families to pay for quality child care services with approved Wisconsin Shares child care subsidy funds. For MyWIChildcare account or payment information, parents can contact the FIS customer service department by calling 1.877.201.7601 (6 a.m. - 6 p.m.), or by going online to ebtEDGE. View the Tribal Wisconsin Shares Administration information. View the Tribal Wisconsin Shares Worker information. YoungStar Youngstar is Wisconsin’s quality rating and improvement system that gives parents the tools and information they need to plan their child’s care. The Goals of YoungStar Improve the overall quality of child care Create a clear, understandable tool to help parents choose quality child care Create incentives for providers to improve services, particularly for low-income children Link the quality of child care providers to Wisconsin Shares subsidy amounts Include a YoungStar Quality Adjustment to recognize the highest levels of quality YoungStar awards up to five stars for the highest quality of care, based on these four categories: The provider's education and training The learning environment and curriculum The program's business and professional practices The child's health and well-being Brochure for Parents - Give Your Child a Great Start Brinde a su hio un gran comienzo. Child Care Finder Parents looking for child care can use Child Care Finder. This Child Care Finder assists parents with finding high-quality child care in their area. Youngstar Quality Ratings To understand the YoungStar child care quality ratings, parents can read the Youngstar brochure Reading the Stars. Additional Resources for Parents Also see the YoungStar page for parents to learn more about the star ratings.
