Contact the Public Assistance Collection Section Contacting the Public Assistance Collection Section (PACS) Have a question? Reach out to our PACS team using one of the following communication options.
Frequently Asked Questions on Overpayments Frequently Asked Questions Use this page to better understand overpayments. What they are, how they happen, when payments are due and how to manage the debt. What is an Overpayment? An overpayment is any payment of public assistance that you have received over your eligibility.
Helpful Links Helpful Links Benefit Recovery Forms Write Off Request Form - Fax or email this completed form to the Public Assistance Collection Section to request adjustment or write-off of claims that are over 60 days old. Frequently Asked Questions Why can't I delete a Repayment Agreement on BVPA?
PACS Collection Statistics PACS Collection Statistics This page displays annual public assistance funds collected and recouped by the Public Assistance Collection Section during the current and previous two years.
E-Payment The ePayment Option The ePayment process is an additional way to accept repayments from customers for public assistance debts.
Training and Other Resources Training and Other Resources As a Financial Manager working with DCF, use this page to view recent trainings, audit guides, manuals, standards, calculators and other resources. Training DCF periodically conducts training programs for counties, tribes and providers. The slide programs and handouts are published below for those who were unable to attend.
Audit Waivers Local Government Mandated Relief Waivers Audits cannot be waived for rate-based providers for residential care centers, child placing agencies, or group homes licensed under Wis. Admin. Code DCF 52, DCF 54 and DCF 57. Annual audits for these providers are required as a condition of licensing and the rate setting process. In addition, waivers cannot be granted for audits that are required under 2 CFR Part 200, "Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards."
Audit Reports Audit Reports Submitting Audit Reports The agency being audited or their auditor needs to send a copy of the audit report to all agencies that provided funding to the auditee. Check the contract or contact the funding agencies for information on where to send the audit report and whether the report is to be in paper or electronic format.
PACS About Us Public Assistance Collection Section (PACS) About Us The Public Assistance Collection Section (PACS) is responsible for collecting overpayments of public assistance benefits. PACS provides collection services for public assistance programs including: AFDC, Child Care, FoodShare, Job Access Loans, Medical Assistance, Medicaid, Badger Care, Badger Care Plus, Senior Care and W-2.
