Wisconsin Department of Children and Families

Protecting Children, Strengthening Families, Building Communities



Milwaukee County Child Protective Services


Careers in Child Welfare

Are you interested in a career in child welfare?

The Division of Milwaukee Child Protective Services offer many opportunities for you to serve children and families in our community.


Management, supervisory, office support, and other positions:

State positions: Department of Children and Families. For State of Wisconsin office support positions, see Information on examinations and the application process.

Access and Initial Assessment Specialists:

Access and Initial Assessment specialists make decisions about the safety of a child within a family setting. Since calls come in on any day at any time, staff provide after-hour coverage on a rotating basis.

Specialists assigned to the Access unit answer a telephone hotline and conduct structured telephone interviews concerning child abuse and neglect or other concerns involving children. Since many callers ask for assistance with social needs, the Access specialist needs to be familiar with the many community resources serving families. The Access staff enter reports into an automated information system, search historical reports, and makes recommendations for a Division of Milwaukee Child Protective Services response.

Specialists assigned to Initial Assessment investigate the reported situation after it has been screened in as possible child abuse or neglect. IA determines whether or not there is imminent danger to the children should they remain in the home. The IA specialist removes the children if the situation is deemed unsafe and transports them to a safe home. The specialist files the necessary court documents to detain the child and attends court hearings to present the DMCPS's reasons for its actions. After a thorough evaluation, the IA specialist makes referrals for case management, in-home services or to community based agencies based on the needs of families and children.


Professional Development Opportunities

Milwaukee Child Welfare Partnership is a partnership between the University of Wisconsin-Milwaukee, Helen Bader School of Social Welfare; Wisconsin Department of Children and Families, Division of Safety and Permanence, and the Division of Milwaukee Child Protective Services and its partner agencies. Its goal is to collaboratively identify and respond to the professional development needs of practicing child welfare professionals in the Division of Milwaukee Child Protective Services. Activities include needs assessment, curriculum and instructor development, training delivery, and evaluation and performance consultation.

Contact Milwaukee Child Protective Services