Key Performance Indicators (KPIs) Agency Key Performance Indicators (KPIs) are a set of metrics used to measure performance over time and help gauge if the Department is meeting its strategic goals and mission. Through the use of data-driven dashboards and reports, Key Performance Indicators are designed to provide information for strategic decision-making and results-oriented improvement efforts. The Bureau of Performance Management (BPM) supports and manages the KPI dashboards on behalf of the Department. Child Care Family and Economic Security Child Welfare Effective Services and Accountable Government