Wisconsin Department of Children and Families

Protecting Children, Strengthening Families, Building Communities


Ongoing Onsite Case Review – Additional Resources

The information provided is for agency staff whose cases have been randomly selected for a case review as part of DCF’s Child Welfare Continuous Quality Improvement process. Agency staff and supervisors are notified when a case has been identified for an Onsite Review.

Onsite Review Case Contact Sheet

  • The case contact sheet is essential for caseworker to complete. It includes a list of the key case participants and their contact information. Caseworkers must complete and email to their assigned DCF reviewer and the DCF Continuous Quality Improvement mailbox, DCFChildWelfareCQIProcess@wisconsin.gov.

Onsite Review Guidance for CPS Ongoing Managers 

  • The guidance document describes the review process and contains the majority of the information described in the webinar.

Onsite Review Frequently Asked Questions

  • This FAQ gives information about the most frequent questions that reviewers have identified. Case participants will have a number of questions about the review process and about their role in the review.

Onsite Review Optional Script

  • The caseworker may find this optional script helpful in showing how to explain to key case participants about the upcoming review and the expectation of an interview.


There are additional resources on the Child and Family Services Review provided by the Children’s Bureau. We strongly encourage all caseworkers and supervisors to review the following:

•Child and Family Services Review Fact Sheets

•CFSR Quick Reference Items List

•CFSR Onsite Review Instrument