Use this form to contact the Bureau of Child Support with questions or requests.
Find child support program information by using the following resources on the Child Support Partner Resources (CSPR) site:
Important: * or * (asterisk) Indicates Required Field - Non-required fields are helpful for defining your request. Please fill in additional fields as they apply.
Note: Sometimes display errors can happen when unexpected items appear on the page. Either refresh the page or use a different browser (especially other than Internet Explorer) to correct.
PAC Agenda Submission Form
Report and Research Requests and Troubleshooting
Tip: Can type enough to find the one desired agency and use Enter on keyboard to select
* Please select an option below to choose a subject line
Note: Job announcements are in a standard format, and the below fields follow the standard format (per the 5/08/17 Bulletin Board announcement). BCS will not attach a document which is why it has been disabled for job announcements, and all other description language should be included on the public job announcement listing your agency uses which is why the question/request field is disabled for job announcements. Please fill in the below fields and submit so BCS can review and send out the announcement.
Enter the full link, and only the link, of the job announcement
If desired, additional information can be entered, such as 'comensurate with experience' or something like 'negotiated at hire' in lieu of providing a specific wage range; please ensure it matches, adds more information to and/or clarifies the the public job posting's site
Additional information, such as 8 AM - 4:30 PM M-F, can be included
Choose or start typing and then select a date in the first field below.
Choose or start typing and then select a time, in 15 minute increments, in Central Time Zone in the second field above *Important: If a date is added, a time is required; if a time is added, a date is required
If including, please enter contact person/department and information (such as phone number and/or email)
By checking this box, to expedite this request, you anknowledge that: 1) The provided link to the public job announcement is the correct link 2) This job announcement is verified as publicly posted on a public job announcement site before submitting this information to BCS 3) All information provided matches the publicly available information on the public job announcement site vs. internal information which may differNote: BCS will not send out the announcement unless the above are true; BCS matches what is provided here with the public job announcement site to reduce reader confusion. Extra information can be included on this form that is not available on the public job posting site (such as contact person information).
This is for agency director and/or BCS management use only. If you have a suggestion about the KIDPOL form, please describe below:
Important: Systems access or deactivation often requires submission of a form that must be included with your request. In addition, not all forms are routed to BCS. Please either refer to the Child Support System Resource Guide or the relevant Factsheet on CSPR, and the specific form for directions on how to request and route access or deactivation requests for each system. Please do not submit a KIDPOL unless the directions indicate to do so, no other option exists, or you have a related question.
Note: CSAs must cooperate to ensure that decisions regarding case management benefit all parties and should only send the case information to BCS for research after exhausting efforts to resolve the case amongst themselves. In addition to detailing the question/request, you must provide a narrative of the steps you have taken to resolve this matter with the other county. Submissions without a narrative will be returned to the sender and will only be addressed once the appropriate narrative is provided.
If you're having issues with the selected system, proceed with submitting this KIDPOL. If you've also verified more than one person in your office is affected by a systems down issue and selected Control-D, CSOS, CSPR, DocGen, KIDS, Lien Docket Web, Virtel, Webi, or wiKIDS, submit the KIDPOL and contact the DCF service desk:
Telephone Madison - (608) 264-6323 Milwaukee - (414) 264-6323 Toll Free - (855) 264-6323
Email DCFServiceDesk@wisconsin.gov Note: This address automatically creates a ticket.
Copy and Paste the page link/URL from the top of the browser and paste it below.
Example: Link text might be "Bulletin Board" and the link (URL) connected to the text is https://share.dcf.wisconsin.gov/cs/Pages/Bulletin-Board.aspx. In this example, type Bulletin Board (the link text) below. Providing this expedites link correction.
Enter the full link/URL of the correct link if known to expedite correctionImportant: Ensure the link is a link for an above website or is either a publicly accessible link or one all CSAs can access (not internal to an agency or personal link), and that the link works
Describe any additional details about the broken or incorrect link only if more information than above is needed; do not repeat the above information as the above provides the information needed to correct the link issue in most situations.Note: The attachments has been disabled as attachments are not needed for link issues. If it's discovered a specific, unique error message is occurring, a screenshot may be requested or provided through email in follow-up communications. Note that redirect and 404 type errors are common will be corrected once the link is fixed.
If someone left or is new to the agency, proceed with providing the directory update, and also unsubscribe those who left as well as having any interested new staff sign up here at this link. If there are errors unsubscribing when using a browser other than Internet Explorer, then submit an unsubscribe email KIDPOL.
Go to this link and scroll down to unsubscribe (or subscribe) email addresses. Use unsubscribe and subscribe on that page if your email address changed, or if you stopped receiving the emails. Do not submit a KIDPOL unless there are issues using the above method; click the checkbox below and submit KIDPOL if there are issues when using a browser other than Internet Explorer. Remember to submit a Directory Update KIDPOL and any other relevant information or forms if this involves staff and/or name changes.
Note: It can take several hours for an unsubscribe to take effect; this may mean temporarily receiving duplicate emails if an an old email forwards to a new email.
If the above unsubscribe page did not work (as in you received error messages when submitting unsubscribe request when using another browser other than Internet Explorer), then provide up to five email addresses to unsubscribe below and BCS will manually unsubscribe for you. If you have more than five emails with errors, submit additional KIDPOLs just like this one submitting the emails.
No participant name, DOB, SSN, or address allowed
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