Wisconsin iChildCare Portal Information What is the DCF iChildCare Portal? The iChildCare Portal is a secure website, available 24/7, where individuals active in Wisconsin child care can manage their individual eligibility status to reside and work in a child care setting. Individuals can: Request a background check for themselves to establish their eligibility to reside and work in child care. View their individual background check eligibility status and notices. Be discovered by child care providers and attached to their program(s) in the Child Care Provider Portal. Update their personal information, such as a change in address, phone number, or name. iChildCare Login Information You may log in to the iChildCare Portal 24/7. iChildCare Login Instructions Effective June 26, 2026, you need a MyWisconsin ID to access your iChildCare Portal account. You must transition your iChildCare account to a MyWisconsin ID before October 30, 2026, or you risk complete loss of access to your iChildCare account. If you lose access to your iChildCare account, you will need to re-establish your account and will lose all previous information and data. If you already have a MyWisconsin ID, you are all set. Use that ID to login and access the iChildCare Portal. Follow the account transfer instructions in our iChildCare Login Instruction Guide to transfer your existing iChildCare account to your new MyWisconsin ID login before October 30, 2026. If you do not have a MyWisconsin ID, you must create a new account to login and access the iChildCare Portal to transition your account before October 30, 2026. Go to the MyWisconsin ID webpage, and click on the Sign Up link. After you create your MyWisconsin ID, follow the account transfer instructions in our iChildCare Login Instruction Guide to transfer your existing iChildCare account to your new MyWisconsin ID login. Helpful MyWisconsin ID Resources Not sure if you already have a MyWisconsin ID? View the list of other State of Wisconsin Applications using MyWisconsin ID Visit the MyWisconsin ID FAQs Learn about MyWisconsin ID Password Recovery MyWisconsin ID Service Desk: 608-471-6667 – Available 24 hours a day, 7 days a week, 365 days a year. iChildCare Training and Resources For more information about child care background checks in Wisconsin, view the Child Care Background Check Requirements resource page. View the Understanding Child Care Background Checks computer-based training video. Who do I contact with questions? For problems logging in or to update your user profile/password for iChildCare Portal, visit the MyWisconsin ID FAQ webpage. For password reset requests, contact the MyWisconsin ID Account Service Desk at 608-471-6667, available 24 hours per day, 7 days a week, 365 days a year For any other iChildCare Portal questions, contact the Child Care Background Unit by email at DCFPlicBECRCBU@wisconsin.gov, or by phone at 608-422-7400. Note: The information in the iChildCare portal is intended for use by individuals looking to manage their own eligibility to reside or work in a child care setting. Any entity that is not a Wisconsin child care agency regulated by DCF is strictly prohibited from utilizing this system, or making background check results obtained through this system a requirement for admissions, employment, residency, etc., unless otherwise authorized by DCF. Misuse of this system will result in any offending party’s access being revoked and may also result in the offending party or parties not being eligible to hold a license or certificate to operate, reside at or be employed at a child care center, and that you may be subject to forfeitures and other sanctions as provided by law.
