Wisconsin Works (W-2) Agency Directory

This page contains contact information for W-2 agency administrative offices and select staff. To view this content, click on the accordion tabs below.

To find the W-2 agency serving your area, please visit the W-2 Agency Locator.

To contact DCF regional staff for W-2 agencies, please visit the DCF Area Administration page.

America Works of Wisconsin

310 West Wisconsin Avenue #300E
Milwaukee, WI 53203
Phone: 414-386-5765
Email Example: John Smith – jsmith@americaworks.com

Serving Milwaukee East Central Area

Title Name Phone Email
Chief Executive Officer Dr. Lee Bowes 212-599-5627  lbowes@americaworks.com
W-2 Director Berdie Cowser 262-290-2310 bcowser@americaworks.com
Project Accountant Gail Hodges 262-649-9698 ghodges@americaworks.com
IT Manager Sid Krishanadat 718-206-9675 Ext. 101 sk@h2tecs.com
Quality Assurance Manager Yesenia Godoy  262-290-2163 ygodoy@americaworks.com
Director of Human Resources Berdie Cowser 262-290-2310 bcowser@americaworks.com
Emergency Assistance Manager Erica Coles 262-290-2267 ecoles@americaworks.com
Complaint Coordinator Darcy Cooper 262-290-2266 dcooper@americaworks.com
Fact Finder Samantha Wendt 920-390-0844 samantha@parallelservices.net
Fraud Coordinator Adenike Joyner 262-923-2011 ajoyner@americaworks.com
Child Welfare Liaison Kim Wilson 262-290-2234 kwilson@americaworks.com
Child Care Coordinator Sasha Jones 262-290-2122 sjones@americaworks.com
CARES Coordinator Yesenia Godoy 262-290-2163 ygodoy@americaworks.com
Agency Training Liaison Darcy Cooper 262-290-2266 dcooper@americaworks.com
Policy Coordinator Sasha Jones 262-290-2122 sjones@americaworks.com
Security Officer Darcy Cooper 262-290-2266 dcooper@americaworks.com
Transfer Coordinators Adenike Joyner (primary) 262-923-2011 ajoyner@americaworks.com
Yesenia Godoy (backup) 262-290-2163 ygodoy@americaworks.com
Job Access Loans Claims Contact Tim Foley 262-649-1566 tfoley@americaworks.com
Equus Workforce Solutions

1425 Summit Avenue, Suite 104
Waukesha, WI 53188
Phone: 1-800-821-4076
Fax: 262-638-6782
Email Example: John Smith – john.smith@equusworks.com

Serving Southeast Area

Title Name Phone Email
Chief Executive Officer Doug Cotter 917-817-6167 doug.cotter@equusworks.com
Vice President Patrick Combs 224-461-3356 patrick.combs@equusworks.com
W-2 Director Sarah Kaminski 262-282-8153 sarah.kaminski@equusworks.com
Operations Manager Kanwen Shao 407-491-2318 kanwen.shao@equusworks.com
Project Accountant Joseph Kabke 414-550-1573 joseph.kabke@equusworks.com
IT Manager Jeff Andresen 414-915-0887 jeff.andresen@apmnet.us
Quality Assurance Manager Jason Evraets 262-695-7954 jason.evraets@equusworks.com
Human Resources Manager Joan Zimmerman 262-391-6119 joan.zimmerman@equusworks.com
Emergency Assistance Manager Latashia Harris 262-695-7953 latashia.harris@equusworks.com
Complaint Coordinator Latashia Harris 262-695-7953 latashia.harris@equusworks.com
Fact Finder Jason Evraets 262-695-7954 jason.evraets@equusworks.com
Fraud Coordinator Jason Evraets 262-695-7954 jason.evraets@equusworks.com
Child Welfare Liaison Latashia Harris 262-695-7953 latashia.harris@equusworks.com
CARES Coordinator Latashia Harris 262-695-7953 latashia.harris@equusworks.com
Agency Training Liaison Latashia Harris 262-695-7953 latashia.harris@equusworks.com
Policy Coordinator Latashia Harris 262-695-7953 latashia.harris@equusworks.com
Security Officer Latashia Harris 262-695-7953 latashia.harris@equusworks.com
Refugee Programs Contact Kyle Hundt 262-374-5160 kyle.hundt@equusworks.com
Transfer Coordinators Sonya Gordon (primary) 262-638-6554 sonya.gordon@equusworks.com
Anni Prideaux (backup) 262-697-4623 anni.prideaux@equusworks.com
Job Access Loans Claims Contact Kyle Hundt 262-374-5160 kyle.hundt@equusworks.com
Forward Service Corporation

4600 American Parkway, Suite 301
Madison, WI 53718
Phone: 608-244-3526
Email Example: John Smith – jsmith@fsc-corp.org

Serving North Central, Northeast, and Southwest Areas

Title Name Phone Email
Chief Executive Officer Michelle Szabrowicz 608-268-2251 mszabrowicz@fsc-corp.org
W-2 Director Lisa Omen 608-268-2253 lomen@fsc-corp.org
Assistant W-2 Directors Tony Dziedzic 262-719-6520 tdziedzic@fsc-corp.org
Stacey Eggen 608-268-2283 seggen@fsc-corp.org
Jennifer Marks 920-292-1332 jmarks@fsc-corp.org
Brian Wolfe 608-268-2255 bwolfe@fsc-corp.org
Director of Finance Michelle Knutson 608-268-2281 mknutson@fsc-corp.org
IT Manager Sara Jackson 608-665-1981 sjackson@fsc-corp.org
Quality Assurance Manager Stacey Eggen 608-268-2283 seggen@fsc-corp.org
Director of Human Resources Patty Haggerty 608-268-2278 phaggerty@fsc-corp.org
Emergency Assistance Manager Stacey Eggen 608-268-2283 seggen@fsc-corp.org
Complaint Coordinator Erin Ditscheit 608-620-9058 editscheit@fsc-corp.org
Fraud Coordinators Erin Ditscheit 608-620-9058 editscheit@fsc-corp.org
Stacey Eggen 608-268-2283 seggen@fsc-corp.org
Child Welfare Liaisons Tony Dziedzic 262-719-6520 tdziedzic@fsc-corp.org
Jennifer Marks 920-292-1332 jmarks@fsc-corp.org
Brian Wolfe 608-268-2255 bwolfe@fsc-corp.org
Child Care Coordinator Jennifer Marks 920-292-1332 jmarks@fsc-corp.org
CARES Coordinators Kailee Hutchcraft (primary) 715-257-5321 khutchcraft@fsc-corp.org
Erin Ditscheit 608-620-9058 editscheit@fsc-corp.org
Stacey Eggen 608-268-2283 seggen@fsc-corp.org
Agency Training Liaison Stacey Eggen 608-268-2283 seggen@fsc-corp.org
Policy Coordinators Kailee Hutchcraft (primary) 715-257-5321 khutchcraft@fsc-corp.org
Erin Ditscheit 608-620-9058 editscheit@fsc-corp.org
Stacey Eggen 608-268-2283 seggen@fsc-corp.org
Security Officer Stacey Eggen 608-268-2283 seggen@fsc-corp.org
Refugee Program Lead Nathan Andrews 608-216-7661 nandrews@fsc-corp.org
Refugee Program Liaison - Dane County Rihab Taha 608-509-7513 rtaha@fsc-corp.org
Refugee Program Liaison - Fox Valley Alleigh Sellen 920-940-6044 asellen@fsc-corp.org
Refugee Program Liaison - Brown County Libby Glabe 920-393-6498 lglabe@fsc-corp.org
Transfer Coordinators - Northeast Amber Hanson (primary) 920-940-6045 ahanson@fsc-corp.org
Megan Schade (backup) 920-292-1333 mschade@fsc-corp.org
Transfer Coordinators - North Central Ashley Bramm (primary) 715-365-7824 abramm@fsc-corp.org
Laura Hartlaub (backup) 920-395-9200 lhartlaub@fsc-corp.org 
Transfer Coordinators - Southwest Carman Taylor (primary) 608-216-7608 ctaylor@fsc-corp.org 
  Tina Counsell (backup) 608-750-1562 tcounsell@fsc-corp.org
Job Access Loans Claims Contact Jennifer Popelka 920-569-3261 jpopelka@fsc-corp.org
Maximus Inc.

4201 North 27th Street, Suite 400
Milwaukee, WI 53216
Phone: 414-203-8500
Fax: 414-203-8501
Email Example: John Smith – johnsmith@maximus.com

Serving Milwaukee West Central Area

Title Name Phone Email
Chief Executive Officer Rachel Zietlow 859-338-2623 rachelzietlow@maximus.com
Vice President Rachel Zietlow 859-338-2623 rachelzietlow@maximus.com
W-2 Director Autumn Morgan 414-203-8531 autumnmorgan@maximus.com
Senior Operations Manager (Interim) Tashuna Jackson 414-203-8618 tashunaljackson@maximus.com
Director of Finance Michelle Brookshire 414-203-8556 michellelbrookshire@maximus.com
IT Manager Ventura Cruz 414-203-8635 venturacruz@maximus.com
Quality Assurance Coordinator Meena Harmon 414-203-8567 meenaharmon1@maximus.com 
Human Resources Director Miriam C Bane 512-767-4804 miriamcbane@maximus.com 
Emergency Assistance Supervisor Valerie McCall 414-203-8636 valeriekmccall@maximus.com
Refugee Services Tashuna Jackson 414-203-8618 tashunaljackson@maximus.com
Complaint Coordinator Tashuna Jackson 414-203-8618 tashunaljackson@maximus.com
Fact Finding Coordinator Keli Poppe 414-203-8562 kelipoppe@maximus.com
Fraud Coordinator Meena Harmon 414-203-8567 meenaharmon1@maximus.com 
Child Welfare Liaison Tashuna Jackson 414-203-8618 tashunaljackson@maximus.com
Child Care Coordinator Lisa Adams 414-203-8525 lisaadams@maximus.com
CARES Coordinator Meena Harmon 414-203-8567 meenaharmon1@maximus.com 
Agency Training Liaison Meena Harmon 414-203-8567 meenaharmon1@maximus.com 
Policy Coordinator Meena Harmon 414-203-8567 meenaharmon1@maximus.com 
Security Officer Meena Harmon 414-203-8567 meenaharmon1@maximus.com 
Refugee Team Lead Hilaire Ntabala 414-203-8537 hilairentabala@maximus.com 
Refugee Program Liaison Hilaire Ntabala 414-203-8537 hilairentabala@maximus.com 
Refugee Lead Financial and Employment Planner (FEP) Hilaire Ntabala 414-203-8537 hilairentabala@maximus.com 
Transfer Coordinators Heather Prest (primary) 414-203-8587 heatherprest@maximus.com
Meena Harmon (backup) 414-203-8567 meenaharmon1@maximus.com 
Job Access Loans Claims Contacts Lisa Adams (primary) 414-203-8525 lisaadams@maximus.com
Tina Henn (backup) 414-203-8656 tinamhenn@maximus.com
Ross Innovative Employment Solutions

7800 West Brown Deer Road, Suite 200
Milwaukee, WI 53223
Phone: 414-760-6060
Email Example: John Smith – john.smith@rossworks.com

Serving Milwaukee Northern Area

Title Name Phone Email
Chief Executive Officer Shawn Brenner 810-326-4447 shawn.brenner@rossworks.com
W-2 Director Nicole Hagen 414-716-0430 nicole.hagen@rossworks.com
IT Manager Donald Daniel 414-716-0438 donald.daniel@rossworks.com
Operations Manager Thomas Prescott 414-760-6060 Ext. 513 thomas.prescott@rossworks.com
Systems Manager Scarlet Garcia 414-760-6060 Ext. 502 scarlet.garcia@rossworks.com
Quality Assurance Supervisor Latasha Dula 414-760-6060 Ext. 493 latasha.dula@rossworks.com
Director of Human Resources Brenda Motley-Aikens 313-308-0792 brenda.motley-aikens@rossworks.com
Emergency Assistance Supervisor Latasha Dula 414-760-6060 Ext. 493 latasha.dula@rossworks.com
Complaint Coordinator Scarlet Garcia 414-760-6060 Ext. 502 scarlet.garcia@rossworks.com
Fact Finder Samantha Wendt 920-390-0844 samantha@parallelservices.net
Fact Finding Coordinator Xai Xiong 414-760-6060 Ext. 516 xai.xiong@rossworks.com
Fraud Coordinator Scarlet Garcia 414-760-6060 Ext. 502 scarlet.garcia@rossworks.com
Child Welfare Liaison Patrice Wright 414-760-6060 Ext. 512 patrice.wright@rossworks.com
Child Care Coordinator Patrice Wright 414-760-6060 Ext. 512 patrice.wright@rossworks.com
CARES Coordinator Scarlet Garcia 414-760-6060 Ext. 502 scarlet.garcia@rossworks.com
Agency Training Liaison Xai Xiong 414-760-6060 Ext. 516 xai.xiong@rossworks.com
Child Support Liaison Michael Burns 414-760-6060 Ext. 504 michael.burns@rossworks.com
Policy Coordinator Scarlet Garcia 414-760-6060 Ext. 502 scarlet.garcia@rossworks.com
Security Officer Nicole Hagen 414-716-0430 nicole.hagen@rossworks.com
Adult Education Navigator Terrece Irving 414-760-6060 Ext. 561 terrece.irving@rossworks.com
Youth Education Navigator Jacqueline Billings 414-760-6060 Ext. 406 jacqueline.billings@rossworks.com
TEMP Coordinator Patrice Wright 414-760-6060 Ext. 512 patrice.wright@rossworks.com
Transfer Coordinators Akeba Franklin (primary) 414-760-6060 Ext. 463 akeba.franklin@rossworks.com
Xai Xiong (backup) 414-760-6060 Ext. 516 xai.xiong@rossworks.com
Job Access Loans Claims Contact  Scarlet Garcia 414-760-6060 Ext. 502 scarlet.garcia@rossworks.com
UMOS

2701 South Chase Avenue
Milwaukee, WI 53207
Phone: 414-389-6600
Email Example: John Smith – john.smith@umos.org

Serving Milwaukee Southern Area

Title Name Phone Email
Chief Executive Officer Jose Martinez 414-389-6006 jose.martinez@umos.org
Vice President of Workforce Development / W-2 Director Tim Schindler 414-389-6057 timothy.schindler@umos.org
W-2 Deputy Director Sandra Salazar-Lozano 414-389-6381 sandra.salazar-lozano@umos.org
Chief Financial Officer Renee Dudley 414-389-6650 renee.dudley@umos.org
Chief Information Officer Barb Felske 414-389-6082 barb.felske@umos.org
Quality Assurance Managers Amber Carson 414-389-6055 amber.carson@umos.org
Jodi Prout 414-389-6032 jodi.prout@umos.org
Director of Human Resources Susan St. Amand 414-389-6010 susan.stamand@umos.org
Emergency Assistance Manager Anabel Martinez 414-389-6629 anabel.martinez@umos.org
Complaint Coordinator Anabel Martinez 414-389-6629 anabel.martinez@umos.org
Fact Finder Samantha Wendt 920-390-0844 samantha@parallelservices.net
Fraud Coordinator Aileen Campos 414-389-6307 aileen.campos@umos.org
Child Welfare Liaison Lisa Montoto-Pallen 414-389-6264 lisa.montoto-pallen@umos.org
Child Care Coordinator Sergio Cantu 414-389-6340 sergio.cantu@umos.org
CARES Coordinator Lisa Montoto-Pallen 414-389-6264 lisa.montoto-pallen@umos.org
Agency Training Liaison Aileen Campos 414-389-6307 aileen.campos@umos.org
Policy Coordinator Lisa Montoto-Pallen 414-389-6264 lisa.montoto-pallen@umos.org
Security Officer Michelle Conejo 414-389-6209 michelle.conejo@umos.org 
Refugee Team Lead Sergio Cantu 414-389-6340 sergio.cantu@umos.org
Refugee W-2 Program Financial and Employment Planners (FEPs) Yahya Dildar 414-389-6302 yahya.dildar@umos.org
Hawo Shidad 414-389-6624 hawo.shidad@umos.org
Zaker Dildar 414-389-6613 zaker.dildar@umos.org   
Aziz Kamal 414-389-6215 aziz.kamal@umos.org
Refugee Cash Assistance (RCA) Mohibullah Amin 414-389-6251 mohibullah.amin@umos.org
Transfer Coordinators Sergio Cantu (primary) 414-389-6340 sergio.cantu@umos.org
Africka Pettaway (backup) 414-389-6310 africka.pettaway@umos.org
Job Access Loans Claims Contact Lisa Montoto-Pallen 414-389-6264 lisa.montoto-pallen@umos.org
Workforce Connections, Inc.

2615 East Avenue South, Suite 300
La Crosse, WI 54601
Phone: 608-789-5620
Email Example: John Smith – smithj@workforceconnections.org

Serving Western Area

Title Name Phone Email
Chief Executive Officer Teresa Pierce 608-790-7482 piercet@workforceconnections.org
W-2 Director Gina Brown 608-386-1629 browng@workforceconnections.org
IT Manager Gina Brown 608-386-1629 browng@workforceconnections.org
Quality Assurance Manager Shannon Franek 608-432-4247 franeks@workforceconnections.org
Director of Human Resources Gina Brown 608-386-1629 browng@workforceconnections.org
Emergency Assistance Manager Gina Brown 608-386-1629 browng@workforceconnections.org
Complaint Coordinator Gina Brown 608-386-1629 browng@workforceconnections.org
Fact Finder Gina Brown 608-386-1629 browng@workforceconnections.org
Child Welfare Liaison Gina Brown 608-386-1629 browng@workforceconnections.org
Child Care Coordinator Gina Brown 608-386-1629 browng@workforceconnections.org
CARES Coordinator Gina Brown 608-386-1629 browng@workforceconnections.org
Agency Training Liaison Gina Brown 608-386-1629 browng@workforceconnections.org
Policy Coordinator Gina Brown 608-386-1629 browng@workforceconnections.org
Security Officer Gina Brown 608-386-1629 browng@workforceconnections.org
Refugee Programs Contacts Gina Brown 608-386-1629 browng@workforceconnections.org
Shannon Franek 608-432-4247 franeks@workforceconnections.org
Transfer Coordinators Shannon Franek (primary) 608-432-4247 franeks@workforceconnections.org
Andrea Brownlee (backup) 608-790-8137 brownleea@workforceconnections.org
Job Access Loans Claims Contact Shannon Franek 608-432-4247 franeks@workforceconnections.org
Workforce Resource, Inc.

401 Technology Drive East, Suite 100
Menomonie, WI 54751
Phone: 715-232-7380
Fax: 715-232-2240 
Email Example: John Smith – smithj@workforceresource.org

Serving Northwest Area

Title Name Phone Email
Chief Executive Officer Richard Price 715-232-7380 Ext. 1012 pricer@workforceresource.org
Program Manager Jody Conner 715-232-7380 Ext. 1313 connerj@workforceresource.org
W-2 Operations Director Sally Schrader 715-232-7380 Ext. 2510 schraders@workforceresource.org
Accountant Sara Jones 715-232-7380 Ext. 1017 sara.jones@workforceresource.org
IT Manager Richard Price 715-232-7380 Ext. 1012 pricer@workforceresource.org
Quality Assurance Manager Renee Vavra 715-720-2840 Ext. 1216 vavrar@workforceresource.org
Director of Human Resources Kathy Talford 715-232-7380 Ext. 1011 talfordk@workforceresource.org
Emergency Assistance Manager Jody Conner 715-232-7380 Ext. 1313 connerj@workforceresource.org
Complaint Coordinator Kathy Talford 715-232-7380 Ext. 1011 talfordk@workforceresource.org
Fact Finder Jody Conner 715-232-7380 Ext. 1313 connerj@workforceresource.org
Child Welfare Liaison Jody Conner 715-232-7380 Ext. 1313 connerj@workforceresource.org
Child Care Coordinator Jody Conner 715-232-7380 Ext. 1313 connerj@workforceresource.org
CARES Coordinator Renee Vavra 715-720-2840 Ext. 1216 vavrar@workforceresource.org
Agency Training Liaison Ryan Westaby 715-232-7380 Ext. 1513 ryan.westaby@workforceresource.org
Policy Coordinator Jody Conner 715-232-7380 Ext. 1313 connerj@workforceresource.org
Security Officer Kathy Talford 715-232-7380 Ext. 1011 talfordk@workforceresource.org
Refugee Programs Contact Jody Conner 715-232-7380 Ext. 1313 connerj@workforceresource.org
Transfer Coordinators Renee Vavra (primary) 715-720-2840 Ext. 1216 vavrar@workforceresource.org
Brooke Hansen (backup) 715-232-7380 Ext. 1717 hansenb@workforceresource.org
Job Access Loans Claims Contact Sally Schrader 715-232-7380 Ext. 2510 schraders@workforceresource.org