Welcome
Contact Us
Child Care Licensing
Monitoring
Enforcement Actions
Complaint / Incident Investigations
    Complaint Investigation - Licensed Facilities
    Complaint Investigation - Unlicensed Facilities
       Table of Contents - Complaints-Unlicensed Facilities
       Overview - Complaint Investigation - Unlicensed Facilities
       1 Complaint / Complainant Defined
       2 Complaint Intake
       3 Complaint Investigation by Mail
          3. Complaint Investigation by Mail
          3.1 Sending the DC-1 Letter/CFS-856
          3.2 BECR Response to Information Provided on the CFS-856
             3.2 BECR Response to Information Provided on the CFS-856
             3.2.1 Provider is Operating Legally and Does Not Want a License (Checked Box 1)
             3.2.2 Provider is Operating Legally and Wants to Apply for a License (Checked Box 2)
             3.2.3 Provider is Operating Illegally but Agrees to Reduce the Number of Children in Care and Does Not Want a License (Checked Box 3)
             3.2.4 Provider is Operating Illegally but Agrees to Reduce the Number of Children in Care and Wants to Apply for a License (Checked Box 4)
                3.2.4 Provider is Operating Illegally but Agrees to Reduce the Number of Children in Care and Wants to Apply for a License (Checked Box 4)
                3.2.4.1 On-Site Visit to Verify the Number of Children in Care Has Been Reduced
       4 On-Site Complaint Investigation
       5. Reaching a Finding Following an On-Site Investigation
       6 When the Complaint is Substantiated
       7 Reporting Complaint Investigation Findings
       8. Record Keeping
       9 Confidentiality of Investigation Findings
    Child Care Incident, Accident, Injury, and Death Reporting
Record Keeping