Home > Complaint / Incident Investigations > Complaint Investigation - Licensed Facilities > 5. Developing an Investigation Plan > 5.4 Determining the Investigation Methodology > 5.4 Determining the Investigation Methodolgy
Wisconsin Department of Children and Families - Division of Early Care and Education
Bureau of Early Care Regulation
Child Care Licensing Procedure Manual
The licensing specialist must plan the investigation methodology: how, when and where to gather the information needed to conclude the investigation. The licensing specialist must consider sequence and timing of the investigative steps; i.e., what needs to happen first, next and so on and the schedule for when these steps will occur. For example, it may be desirable to establish a specific order in which witnesses will be interviewed. It may be more advantageous to schedule observations at the center prior to interviewing staff. It may be best to review records first, etc. Once the licensing specialist has established a sequence for information gathering, a time line of activities can be scheduled. Remember, it is important to begin the investigation as soon as possible after the complaint is received. This will help to ensure that the evidence is available and reliable and will help move the investigation forward. The licensing specialist must remain flexible. Modifications to the investigation methodology may become necessary as the investigation progresses.
5.4 Determining the Investigation Methodology
5.4.1 Determining the Best Method to Gather Specific Information
5.4.2 Determining the Best Place to Gather the Information
5.4.3 Determining the Best Time to Gather the Information
This page last updated 01/2017.