Work History page

The “Work History” page of the informal assessment prompts you to ask questions about the participant’s employment status and collect information about their employment history during the informal assessment. It provides you with an abbreviated view of the participant’s work history, which you can see in more detail via the “Work History app”.

Below, you can find information on the following topics related to the “Work History” page of the informal assessment:

Case Management Benefits

Employment history is a critical part of informal assessment. Employment history helps build a resume, discover transferrable skills, and identify future job opportunities in the same field or a similar one. Patterns of employment may indicate strengths or the potential for barriers that must be addressed. Current employment is a foundation for skill building and career advancement.

Additional resources that may be helpful:

Embedded View of Work History

From the “Work History” page of the informal assessment, you can see a list of jobs that have already been added for the participant, edit a job, delete a job, or add a new job.

Click the “Add Work History” button to add a job:

Add Work History button

If job(s) have already been added to the “Work History app”, you will see some high level information about the job(s), as shown below:

Embedded Job

Click on the participant’s position, as shown below, to see the full details of the job:

View Single Job

To edit the job, click the pencil icon:

Pencil icon

To delete the job, click the trash can icon:

Trash can icon

You will be required to enter a delete reason.

To see a more detailed list of the participant’s work history in the “Work History app”, click the brief case icon:

Brief case icon

Notes

At the bottom of each page of the informal assessment, there is a “Notes” field. This is where you can record any additional information about “Work History” that you feel will be relevant for case management, including information that doesn’t directly relate to any of the questions asked earlier on the page. General information about the participant or family should still be captured using “PIN comments” or “Case Comments”.

Each time you visit the “Work History” page, you will see whatever information was entered in the “Notes” field the last time the page was saved.

  • If you see information that is no longer relevant, you can delete it or – if needed – replace it with new information. Previously saved “Notes” will still be accessible through history for the “Work History” page.
  • If the information you see is still relevant, you can leave the existing text in the “Notes” field and – if needed – add additional information.

To get a sense of when “Notes” were originally entered and updated, you can access history for the “Work History” page via the “Informal Assessment Summary”.

Help for Individuals with Read-only Access

If you have read-only access to the “Work History” page, you will able to see the response selected for each question. However, in cases where the question included a list of options, it may be helpful to see the full list of choices. Below is a list of questions like this on the “Work History” page, including all the potential responses:

  • What is your employment status?
    • Full-time
    • Part-time
    • Unemployed
  • What is keeping you from working full-time?
    • Issues with child care
    • Schedule conflicts
    • Medical issues / disability
    • Caring for a family member
    • Personal choice
    • Looking for work / no work available
    • Criminal background
    • Lack of access to transportation
    • Lack of skills or education
    • Seasonal/Temporary work
    • Other
Printing Participant Work History

A printed version of a participant’s work history can be very helpful when they are looking for employment. Information about a participant’s current and former employment can be used as a resource when completing job applications or creating a resume. W-2 Agencies should offer a printed work history to all participants, especially those assigned to Employment Search (activity code ES) or Job Readiness/Motivation (activity code MO) on their EP.

Workers can generate the work history PDF document and print directly from the participants Work History page. The option to print is available by navigating to the Work History app from the Case Management menu and selecting the Print Work History button. 

print work history button

Once selected, the Print Work History page lists current and former employment records that can be selected for inclusion on the generated PDF. Selecting the Generate PDF button will open the employment records in a PDF file format for printing.

print work history page

The following data elements from each employment record display on the generated PDF: 
1.    Job Type
2.    Employer
3.    Company Location
4.    Employer Contact
5.    Dates Employed
6.    Pay Rate
7.    Average Weekly Hours
8.    Position
9.    Job Duties. 

See Also: