Participant Barriers page

The “Participant Barriers” page of the informal assessment prompts you to ask questions about the participant’s physical health, mental health, AODA issues, and cognitive and learning needs. It also includes a domestic violence screen. Additionally, you can a high-level overview of any open barriers that have been added, including the ability to add or edit a barrier.

Below, you can find information on the following topics related to the “Participant Barriers” page.

Note: The “Participant Barriers” page is not available to TMJ/TJ workers.

Case Management Benefits

This page collects information on the participant’s health or personal life experiences that may impact his or her ability to get and keep employment. The responses to these questions assist you in determining if the participant may benefit from a formal assessment provided by a certified professional. Formal assessment results enable you to make important decisions such as the appropriate short- and long-term goals, education and training activities, and other services or work site accommodations that may be needed.

Additional resources that may be helpful:

Sections of the Participant Barriers page

The “Participant Barriers” page is made up of five sections:

  • Physical Health
  • Mental Health
  • AODA
  • Cognitive and Learning Needs
  • Domestic Violence

The first four sections, “Physical Health”, “Mental Health”, “AODA”, and “Cognitive and Learning Needs”, all follow a similar structure: you will be required to record the answers to several “Yes” or “No” questions. In most cases, selecting “Yes” will prompt follow up question(s) and require you to enter details. For each question, there is an option to select “Refused”. The “Refused” option allows you to indicate that the participant was not willing to provide a response to the question. Regardless of the answers selected, you will have the option to add a barrier by clicking the “Add Barrier” button.

The “Domestic Violence” section works a little differently than the other four sections on the page. First of all, a “Domestic Violence” heading is not displayed. In fact, the section is not displayed at all until you select “Yes” or “No” to “Display next section?” This allows you to make a decision about whether it is safe and appropriate to ask questions about domestic violence. W-2 workers should refer to the W-2 policy manual for guidance on when to ask domestic violence questions.

Embedded View of Participant Barriers

From the “Participant Barriers” page of the informal assessment, you can see a list of open barriers that have already been added for the participant under each section.

Click the “Add Barrier” button to add a barrier:

participant-barriers-screenshot 1

If barriers(s) have already been added to the “Participant Barriers app”, you will see some high level information about the barriers(s), as shown below:

participant-barriers-screenshot 2

Click on the barrier, as shown below, to see the full details of the barrier:

participant-barriers-screenshot 3

To edit the barrier, click the pencil icon:

participant-barriers-screenshot 4

To delete the barrier, click the trash can icon:

participant-barriers-screenshot 5

To see a more detailed list of the participant’s barrier(s) in the “Participant Barriers app”, click the icon shown below:

participant-barriers-screenshot 6

Notes

At the bottom of each page of the informal assessment, there is a “Notes” field. This is where you can record any additional information about “Participant Barriers” that you feel will be relevant for case management, including information that doesn’t directly relate to any of the questions asked earlier on the page. General information about the participant or family should still be captured using “PIN comments” or “Case Comments”.

Each time you visit the “Participant Barriers” page, you will see whatever information was entered in the “Notes” field the last time the page was saved.

  • If you see information that is no longer relevant, you can delete it or – if needed – replace it with new information. Previously saved “Notes” will still be accessible through history for the “Participant Barriers” page.
  • If the information you see is still relevant, you can leave the existing text in the “Notes” field and – if needed – add additional information.

To get a sense of when “Notes” were originally entered and updated, you can access history for the “Participant Barriers” page via the “Informal Assessment Summary”.

Keeping Protected Information Safe

The “Participant Barriers” page includes an extra layer of security, so it’s okay to enter personal health information (PHI) about the participant on this page. Personal health information can include details about medical conditions that may affect the participant, if relevant for case management. The “Participant Barriers” page is not available to TMJ/TJ workers

Remember, the “Participant Barriers” page is one of only a handful of places in WWP where it’s okay to enter personal health information. The others include the “Family Barriers” page, the “Participant Barriers app” and contacts with the “Treatment/Assessment Provider” title. All of these pages include the extra security needed to protect sensitive information about the participant and their family.

See Also: