Division of Family and Economic Security, Bureau of Working Families

Wisconsin Works (W-2) Manual


9.4.1 Transportation Services

The W-2W-2Wisconsin Works agency must provide transportation assistance services to applicants and participants when it is necessary to ensure participation in W-2 activities.

Transportation services provided may vary by agency, based on the options in the area that are both available and reasonable. W-2 agencies must work together with applicants and participants to determine the types of transportation options that are reasonable to each individual’s needs. A reasonable transportation option must meet all of the following criteria:

  • The transportation option is safe;
  • All out-of-pocket transportation costs are reasonable with respect to the individual's income;
  • The one-way travel time between home, childcare, and work or activities is reasonable, as determined by the FEP and participant on a case-by-case basis; and
  • All relevant factors have been considered, (e.g., whether the option that is the most convenient and reliable also meets the other criteria).