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Division of Family and Economic Security, Bureau of Working Families Wisconsin Works (W-2) Manual |
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9.1 Whole Family Services
W-2 workers are responsible for supporting participants and their families throughout their involvement in the W-2 program. It is essential workers understand that each W-2 group is unique and their circumstances and needs may change throughout their participation in W-2.
Individuals participating in W-2 face a variety of barriers that may impact program participation, including, but not limited to:
- Finding safe, affordable, and reliable childcare;
- Physical and mental health challenges;
- Transportation;
- Housing instability;
- Family crisis;
- Domestic violence, etc.
This chapter includes resources agency workers can use to support participants and their families, including supportive services plans, family stabilization payments, and transportation assistance.