4.3.1  Record of Verification

W-2Wisconsin Works eligibility information requiring verification must be either “validated” or “documented.”

·        Validation means placing original items of verification evidence (or a copy thereof) in the case file.

Validation may be done by:

1.             Making a photocopy of an original document and then scanning it into ECFElectronic Case File;

2.             Using an IEVSIncome and Eligibility Verification System match report;

3.             Using a query response from SAVESystematic Alien Verification for Entitlements; or

4.             Using a CARESClient Assistance for Reemployment and Economic Support birth query result.

Photocopies of verification items should be marked with the date the document was obtained along with the initials of the staff person who obtained the document and scanned into ECF. (See 4.4.2) If the validation occurred through a CARES DXData Exchange (2 through 4 above), the verification code will automatically populate in CARES.  When validating eligibility information, the worker is not required to enter case comments documenting how the eligibility criteria were verified.  

·        Documentation for the purposes of verifying W-2 eligibility information means describing the relevant verification evidence that is either entered as a case comment in CWW or a case note scanned into ECF based on a conversation with the individual or an observation, inspection, conversation, or collateral contacts by the W-2 worker.

The worker must enter comments as a formal record of case action or eligibility-related information for an individual within 24 hours after the action or contact with a participant. Such timely entering of case comments ensures a sequential history.

History: Release 20-03.