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Wisconsin Department of Children and Families Wisconsin Works (W-2) Manual |
The following scanning guidelines must be followed by all W-2 agencies:
1. All ongoing case scanning must be completed within 30 calendar days of the reported/required case action having been performed in CARES, CWW, or WWP, or within 30 calendar days of being received in the W-2 agency. It includes the scanning of documents turned in at intake, review and those dropped off or mailed into the agency.
2. All confidential information except attendance documentation that contains confidential information must be scanned into ECF under the appropriate document codes. (See 4.4.6) The ECF Handbook lists the appropriate document codes for W-2 confidential information.
3. Case Review Monitoring: Files requested for review by the DCF must be scanned into the ECF, in their entirety, within 10 working days of receiving the request. This may include cases requested for monitoring purposes, ad hoc queries or any other monitoring purpose.
4. Transfer Cases: When transferring a case, agencies must scan all relevant material prior to transferring the case.
If an agency is unable to meet these requirements, agency staff must notify the appropriate DCF regional staff.
History: Release 21-07; Release 18-04.