4.4.3 EA Documentation in Electronic Case File (ECF)

For applicants known to CWWCARES Worker Web, applications, verification documents, and any other document relevant to the application must be scanned and stored in ECFElectronic Case File. For all other applicants, all documents must be retained in a paper file. The W-2Wisconsin Works agency must not create a Request for Assistance (RFA) in CWW for the purpose of storing EAEmergency Assistance application materials in ECF.

Documents must be scanned into ECF according to policy in W-2 Manual 4.4.2, with the exception of confidential information. (See 4.5) Information received as verification for an EA application is considered a part of the EA application and should be attached to and scanned with the application in the ECF with the Document Code APP (Applications-non CAF).”  EA notices generated in WWPWisconsin Work Programs will be automatically saved in CWW correspondence history and do not need to also be scanned into ECF.

If the EA application is completed in ACCESS, it is automatically saved in ECF under the ACCESS tracking number. W-2 agencies will still be responsible for scanning and storing remaining application documents and notices as described in this section. The ACCESS tracking number must be written on all additional application documents scanned into ECF.

History: Release 22-06; Release 21-01; Release 20-01.