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Division of Family and Economic Security, Bureau of Working Families Emergency Assistance Manual |
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4.5.1 Protecting Applicant Information
Information concerning applicants generally must not be disclosed except when necessary for the administration of the program or, under certain circumstances, for instance, if requested by law enforcement officers. (See W-2 Manual 4.2.3)
See W-2 Manual 4.2.2.1 for when to provide information and what is considered confidential.
Note: An EAEA application shall be considered a confidential document if applicants indicate they are applying based on homelessness or impending homelessness due to domestic abuse or have any other information related to a domestic abuse situation.
4.5.1.1 Storing Confidential Information
If a case contains confidential documents or meets the criteria of a confidential case, but ECFECF is not available, confidential documents must be stored in a sealed envelope in a paper file under lock and key.