Wisconsin Department of Children and Families - Division of Early Care and Education

Bureau of Early Care Regulation

Child Care Certification Policy Manual




4.0 - Time Frame for Initiating Response to the Complaint/Incident

The potential level of risk posed by the complaint/incident forms the basis for determining how quickly the certification worker should initiate a response to the complaint/incident.


See section 10 for information regarding time line for closing out a complaint/incident and notification.


4.1 Responding to a High-Risk Complaint/Incident

4.2 Responding to a Low-Risk Complaint/Incident

4.2.1 Desk Review - Responding to a Low-Risk Complaint/Incident by Phone


This page last updated 07/29/2015.