Wisconsin Department of Children and Families - Division of Early Care and Education
Bureau of Early Care Regulation
Child Care Certification Policy Manual
The potential level of risk posed by the complaint/incident forms the basis for determining how quickly the certification worker should initiate a response to the complaint/incident.
See section 10 for information regarding time line for closing out a complaint/incident and notification.
4.1 Responding to a High-Risk Complaint/Incident
4.2 Responding to a Low-Risk Complaint/Incident
4.2.1 Desk Review - Responding to a Low-Risk Complaint/Incident by Phone
This page last updated 07/29/2015.