Wisconsin Department
of Children and Families - Division
of Early Care and Education
Bureau of Child Care Subsidy Administration
Wisconsin Shares Handbook
Parents must report within 10 calendar days if their child has not attended their authorized child care provider for 20 consecutive calendar days (see 10.1). Child care providers are required to report to the local agency when a child in subsidized care has not attended within the previous 30 calendar days (see 14.8).
If the child has excessive unexplained absences, the agency worker must review the authorization with the parent to determine if the authorized hours are accurate. Upon receiving the notification from the child care provider that the child has not attended for 30 calendar days, the local agency must make at least two (2) attempts to contact the parent using different methods before ending the authorization. The local agency must document these attempts in case comments (see 12.2). The various methods to contact the parent include, but are not limited to:
Phone calls
Parent Portal messages
Manual notices
If a provider is found to have received payment for a child who was absent for more than 30 calendar days, agency workers must create a referral and submit it to the Child Care Fraud Mailbox at DCFMBchildcarefraud@wisconsin.gov. If the provider continues to receive payment after the child has not attended for 30 calendar days, the department may establish a forfeiture or provider overpayment for care not provided.
This section last updated 10/1/2023