17.5.5  Overdue Payments

A JAL monthly payment and or in-kind community service is considered past due if not received in full and reported in CARES by the 25th of the month; however, agencies have until the end of the calendar month to enter payments without causing a past due notice to be generated.

When a payment is past due, a dunning notice will be sent to the JAL recipient, notifying them that their JAL payment is overdue and action is needed. Dunning notices are issued by CARES.

Overdue Monthly Payments

First past due payment

Dunning notice is sent to JAL recipient.

Second past due payment Dunning notice is sent to JAL recipient.

Third past due payment

Dunning notice is issued, and PACS will certify the debt to the Wisconsin Department of Revenue to recover the outstanding balance.

A JAL is considered delinquent after the third past due payment.

Delinquent The outstanding balance will be recovered in cash through state tax refund intercept.

 

 

History: Release 24-10; Release 22-02.