17.5.5 Overdue Payments

A JALJALJob Access Loan monthly payment and or in-kind community service is considered past due if not received in full and reported to PACS by the 25th of the calendar month.

When a payment is past due, BRITS will issue a dunning notice to the JAL recipient, notifying them that their JAL payment is overdue and action is needed. Each dunning notice is viewable in BRITS and CWW Client Correspondence.

Overdue Monthly Payments
First past due payment	Dunning notice is sent to JAL recipient.
Second past due payment	Dunning notice is sent to JAL recipient.
Third past due payment	A final dunning notice is issued, and PACSPACSPublic Assistance Collection Section will certify the debt to the Wisconsin Department of Revenue to recover the outstanding balance. A JAL is considered delinquent after the third past due payment.

Overdue Monthly Payments

First past due payment

Dunning notice is sent to JAL recipient.

Second past due payment

Dunning notice is sent to JAL recipient.

Third past due payment

A final dunning notice is issued, and PACSPACSPublic Assistance Collection Section will certify the debt to the Wisconsin Department of Revenue to recover the outstanding balance.

A JAL is considered delinquent after the third past due payment.

When a JAL is considered delinquent:

In-kind repayment is no longer available;
No further dunning notices will be sent; and
The outstanding balance will be recovered by DOR in cash through intercept of state tax refunds and/or tax credits.

At any point, even if the JAL is delinquent, the individual may make voluntary payments toward the outstanding balance of their JAL.