Division of Family and Economic Security, Bureau of Working Families

Wisconsin Works (W-2) Manual

10.2.6 Auxiliary Payments

There are two different types of auxiliary payments:

  1. Automated auxiliary payments are system-calculated and automatically issued in WWP. These payments are issued when a worker takes an action following either the Delayed Cycle or the W-2 Pulldown Cycle (see 10.2.1) that causes a recalculation for the payment amount owed.

Actions that can result in an automated auxiliary payment include:

  • Backdating a paid placement after the Delayed Cycle into a previous month;
  • Backdating a paid placement into a prior participation period; or
  • Changing participation data after the W-2 Pulldown Cycle such as adding Good Cause for hours of nonparticipation.
  1. Manual auxiliary payments can be created in WWP for cases where an auxiliary will not be calculated automatically, such as auxiliaries that must be issued as a result of a Fact Finding Review.

For lost, stolen, or destroyed W-2 or vendor checks, refer to the Appendix -- Payment Issuance Guide.

10.2.6.1 W-2 Auxiliary Payment Approval Worker

There is a two-party W-2 auxiliary payment approval process. W-2 agencies are responsible for keeping their list of designated approval workers current in Wisconsin Work Programs (WWP)The web based computer program used in Wisconsin for the W-2, TMJ/TJ, and Children First programs. Used for the W-2 program’s informal assessments, formal assessments, accommodations, and time limit tracking..

WWP W-2 Auxiliary Payment Approval

Each W-2 agency must have at least two WWP identified W-2 Auxiliary Approvers. The agency must complete the form Wisconsin Works Program (WWP) User Access Request form (5212) in order to add or delete an agency worker as a W-2 Auxiliary Payment Approver in WWP. Current W-2 Auxiliary Approvers for each agency are listed in WWP under Worker Tools.

10.2.6.2 Monthly Reviews of Auxiliary Payments

At a minimum, W-2 agencies must perform a monthly review of W-2 auxiliary payment monitoring reports available in WebIWebIWeb Intelligence. The data in these reports is updated by the second Monday of every month. The agency must investigate questionable payments or payment discrepancies identified on the reports. Some examples of questionable payments or discrepancies include multiple payments to a case for the same benefit month by one or more workers, or check amounts for a particular month issued to a case that exceed the monthly W-2 maximum payment level of $608, $653, or $673, depending on the W-2 placement.

If an agency identifies a questionable payment or a payment discrepancy, the W-2 agency must contact the appropriate case worker(s) to confirm that the discrepancy is not an improper or illegal payment.

If an improper payment has been made, the W-2 agency must take appropriate action to recover the payment. If applicable, fraud prevention actions will be implemented in accordance with W-2 contract and state fraud program requirements. Regional DFESDFESDivision of Family and Economic Security staff identifying any major discrepancies on the reports will contact the W-2 agency to ensure that the agency is investigating the discrepancies and gather the agency’s feedback on their findings. Regional staff also determine whether appropriate corrective action has been taken (e.g. benefit recovery, fraud referral, etc.)