9.1  Whole Family Services

W-2 workers are responsible for supporting participants and their families throughout their involvement in the W-2 program. It is essential workers understand that each W-2 group is unique and their circumstances and needs may change throughout their participation in W-2.

Individuals participating in W-2 face a variety of barriers that may impact program participation, including, but not limited to:

·        Finding safe, affordable, and reliable childcare;

·        Physical and mental health challenges;

·        Transportation;

·        Housing instability;

·        Family crisis;

·        Domestic violence, etc.

This chapter includes resources agency workers can use to support participants and their families, including supportive services plans, family stabilization payments, and transportation assistance.

History: Release 24-13.