Welcome
01 Emergency Assistance Overview and Application
02 Verification Requirements
03 Financial Eligibility
04 Non-Financial Eligibility
05 Processing EA Payment
    5.1 Payment Processing Overview
    5.2 Determining EA Payment Amount
    5.3 Determining How and Where to Send the EA Payment
    5.4 Timeframe for Issuing EA Payment
06 Dispute Resolution
07 EA Documentation
08 Overpayment Recoupment
09 Intentional Program Violation (IPV)