Welcome
01 Emergency Assistance Overview and Application
02 Verification Requirements
    2.1 Verification of Eligibility Criteria
    2.2 Verifying Questionable or Inconsistent Information
03 Financial Eligibility
04 Non-Financial Eligibility
05 Processing EA Payment
06 Dispute Resolution
07 EA Documentation
08 Overpayment Recoupment
09 Intentional Program Violation (IPV)