Division of Family and Economic Security, Bureau of Working Families

Emergency Assistance Manual


4.4.2 WWP Entry Requirements

Entering information into WWPWWPWisconsin Work Programs is mandatory.

EA workers enter data in WWP gathered from the EAEAEmergency Assistance application, verification documents, and the agency’s fiscal records. W-2 agencies must complete the following required action in WWP for each application type:
  

Type of Application Required WWP Action

Timeline

All Applications

Complete searches for caretaker relatives to prevent issuance of EA payments to caretaker relatives who have received EA in the previous 12-month period.

Within 10 working days

Enter any required EA comments.

Denied or Withdrawn Applications

 Enter information in all fields required by WWP, including the appropriate denial or withdrawal reason.

In addition to the required WWP fields, EA workers are strongly encouraged to utilize optional WWP fields.

Approved Applications

Enter information in all fields required by WWP prior to issuing an EA payment

In addition to the required WWP fields, EA workers are strongly encouraged to utilize optional WWP fields.

Applications with a Payment Delay

Enter all information on the EA application in WWP (except the payment information). 

Enter the reason for a Payment Delay in EA comments.

Change the application to “Pending” status in WWP.

Change the application status to “Approved” and enter payment information in WWP once the application can be approved and payment issued; or

Change the application status to “Denied” and enter EA comments to explain the situation if the application cannot be approved. 

Within five working days of the date the EA Group notifies the W-2 agency (see 5.4.2 and 5.4.3)

Approved Applications – EA Payment Information

A Voucher/Check Number must be entered, along with the Voucher/Check Date and the Voucher/Check Amount for the respective EA payment.

Within 10 calendar days of the Voucher/Check Date

Monitor EA payment information reported in WWP to ensure accuracy and completeness.

Continuously

Reconcile EA payments in WWP with EA payment amounts submitted to DCF in SPARC. (See 4.6.1)

On a monthly basis