Wisconsin Department
of Children and Families - Division
of Early Care and Education
Bureau of Child Care Subsidy Administration
Wisconsin Shares Handbook
Parents have the right to appeal decisions made regarding their case, including but not limited to:
Overpayments, including the determination, amount, lien/levy action, or certification to the Department of Revenue
Denial of an application in whole or in part
Failure to act on an application within 30 calendar days
Reduction, suspension, or termination of child care subsidy payments
The determination of the amount and initial eligibility date of receipt of child care subsidy payments, including registration fee amounts and denials
Denial of a request for a hardship authorization (see 17.3.1)
Issuance of an Intentional Program Violation (IPV)
Local agencies are notified of a parent’s appeal through the Fair Hearing Tracker in CWW and/or appeal notice sent by the Division of Hearing and Appeals.
An Administrative Law Judge (ALJ) decides if the local agency’s findings and calculations were correct. If the local agency’s determination is upheld, the local agency and parent will receive a decision dismissing the appeal. If the parent’s appeal is upheld, the ruling remands the matter to the local agency to rescind or recalculate the overpayment amount. The local agency must carry out the remand order within 10 calendar days.
For more information on the parent appeal process, please refer to the Child Care Program Integrity Resource Library.
21.1.1 Parent Overpayment Appeals
This section last updated 12/1/2023