Division of Family and Economic Security, Bureau of Working Families

Wisconsin Works (W-2) Manual

15.7 Good Cause Claim Investigation and Determination

The W-2W-2Wisconsin Works agency must investigate all good cause claims based on anticipated harm, even if the applicant or participant does not submit corroborative evidence or the evidence is unavailable. (See 15.6.4)

If corroborative evidence is submitted, but the applicant or participant’s statement and corroborative evidence do not provide enough information for the W-2 agency to make a determination, the W-2 agency may still investigate the good cause claim.

Before making a final decision on the good cause claim, the W-2 agency must:

  1. Provide the Child Support Agency (CSA) an opportunity to review and comment on the agency’s findings; and
  2. Take any CSACSAChild Support Agency Child Support Agency recommendations into account before making the final determination.