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Wisconsin Department of Children and Families Wisconsin Works (W-2) Manual |
15.6.3.1 Timeframe for Submitting Corroborative Evidence
An individual may file a Good Cause Claim form (2019) with the W-2 agency at any time.
The W-2 agency must provide the Good Cause Claim form (2019) to any W-2 applicant or participant upon request. Individuals may request the form to help them decide whether to claim good cause for not cooperating.
The W-2 agency must notify the CSA of an individual’s good cause claim within two working days of the date the Good Cause Claim form (2019) was signed. The CSA must not take any further action until the W-2 agency determines whether good cause exists.
An individual who submits a Good Cause Claim form (2019) must also submit the following:
1. At least one document of corroborative evidence; and
2. A statement specifying the circumstances that the individual believes provide sufficient good cause for not cooperating. This statement may be written on the claim form.
If an individual does not submit sufficient evidence for the W-2 agency to substantiate the good cause claim, the W-2 agency must:
1. Notify the individual that additional evidence is required;
2. Provide the individual with a list of acceptable types of corroborative evidence that may be provided (see 15.6.4); and
3. Make a reasonable effort to obtain specific documents or information the individual is having difficulty obtaining.
15.6.3.1 Timeframe for Submitting Corroborative Evidence
The individual must submit corroborative evidence to the W-2 agency within 20 calendar days from the day the claim was signed. However, a W-2 worker may, with supervisory approval, give the individual additional time if they are having difficulty obtaining sufficient evidence.
The W-2 agency must advise the individual that if assistance is needed in obtaining the evidence, the agency will assist.
If the good cause claim is based on domestic abuse and no corroborative evidence is currently available, the W-2 agency may permit the applicant or participant to submit evidence to the W-2 agency within 60 calendar days from the date the claim was signed.
History: Release 25-03.