15.6.1  Good Cause Notice

The W-2 agency must provide to all W-2 applicants and participants the Child Support Cooperation and Good Cause Notice (2023) describing the cooperation requirements and the right to good cause as an exception to the child support cooperation requirements.

The Good Cause Notice publication must be provided to W-2 applicants and participants:

·        When they apply for W-2;

·        When a child is added to the W-2 Group;

·        When a parent leaves the W-2 Group;

·        At a reapplication/review for continued benefits; and

·        If a participant discloses to his or her W-2 worker that the participant is experiencing circumstances that may meet the good cause criteria.

If the individual applies for W-2 through ACCESS, the language from the Good Cause Notice displays on the page where the applicant signs the application. The applicant must check a box indicating that they have read this information and understand that they have the right to claim good cause for not cooperating with child support. Because this information is the same as the information contained in the Child Support Cooperation and Good Cause Notice (2023) (DCF-P-5600) and captures the applicant’s acknowledgement, this is sufficient for providing the Good Cause Notice at application for W-2. FEPs do not need to manually provide a copy of the Good Cause Notice (DCF-P-5600) when the applicant completes this acknowledgement in ACCESS.

However, this notice and checkbox do not appear in ACCESS when the participant reports a change or completes a renewal in ACCESS. Therefore, the FEP must manually provide the Good Cause Notice (DCF-P-5600) in all other circumstances specified above. This notice and acknowledgement are included on the ACCESS Application Summary which is viewable to the participant in ACCESS and to the FEP in CARES Worker Web (CWW) and the Electronic Case File (ECF).

 

 

History: Release 23-02; Release 21-02.